Subject: RE: update for pending shipments.
From: "DXB CS" <[email-masked]>
To: "'Taqwa Ali'" <[email-masked]>
Cc: "'Radwa Ali'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Ronald Gaviola'" <[email-masked]>, "'Maxim Vyalyy'" <[email-masked]>, "'Asam Maqsood'" <[email-masked]>, "'Shahid Talib'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>
Date: Tue, 16 Jun 2020 17:07:19 +0400
List-Id: <ccteam.mumzworld.com>

Dear Taqwa,

We requested with concern team to deliver the shipment asap .

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Taqwa Ali [mailto:[email-masked]] 
Sent: Tuesday, June 16, 2020 4:48 PM
To: DXB CS <[email-masked]>
Cc: Radwa Ali <[email-masked]>; customer care <[email-masked]>; Ronald Gaviola <[email-masked]>; Maxim Vyalyy <[email-masked]>; Asam Maqsood <[email-masked]>; Shahid Talib <[email-masked]>; Eugene Mugisa <[email-masked]>
Subject: Re: update for pending shipments.

Hi Anita ,

The CM keeps calling to follow up

Please update 

UAE-KSA

NAQEL-Road

70762790

200262504

4/9/2020

Pending

Inventory Control

16

customer need shipment

Regards

Taqwa 

 

On Thu, Jun 11, 2020 at 5:53 PM DXB CS <[email-masked] <mailto:[email-masked]> > wrote:

Dear Radwa,

Noted .

We will request for RTO.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Radwa Ali [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, June 11, 2020 4:50 PM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Ronald Gaviola <[email-masked] <mailto:[email-masked]> >; Maxim Vyalyy <[email-masked] <mailto:[email-masked]> >; Asam Maqsood <[email-masked] <mailto:[email-masked]> >; Shahid Talib <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >
Subject: Re: update for pending shipments.

Hi Anita,

Please cancel this shipment; 

Cst wants refund.

UAE-KSA

NAQEL-Road

70759647

200261680_1

4/5/2020

Pending

Inventory Control

20

customer need shipment

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f%3A1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y40FXGSxBCednlYy-F_nlrrq5hZeMhmuxsJyUg6GwuPv5ClP4pU&disp=emb&realattid=ii_1562a22ad936cd8e> 

 

On Wed, Jun 10, 2020 at 5:25 PM DXB CS <[email-masked] <mailto:[email-masked]> > wrote:

Dear Radwa,

We requested for urgent delivery with concern team .

Will revert you back once we get an update from concern team . 

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Radwa Ali [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 10, 2020 5:16 PM
Cc: DXB CS <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Ronald Gaviola <[email-masked] <mailto:[email-masked]> >; Maxim Vyalyy <[email-masked] <mailto:[email-masked]> >; Asam Maqsood <[email-masked] <mailto:[email-masked]> >; Shahid Talib <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >
Subject: Re: update for pending shipments.

Hi Anita ,

Please Check if this is going to be delivered.

The Customer wants an answer by tomorrow or else we will have to place a new order for her as this is pending since April.

UAE-KSA

NAQEL-Road

70762790

200262504

4/9/2020

Pending

Inventory Control

16

customer need shipment

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f%3A1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y40FXGSxBCednlYy-F_nlrrq5hZeMhmuxsJyUg6GwuPv5ClP4pU&disp=emb&realattid=ii_1562a22ad936cd8e> 

 

On Tue, May 5, 2020 at 10:00 PM Eugene Mugisa <[email-masked] <mailto:[email-masked]> > wrote:

+  <mailto:[email-masked]> @'customer care'

Please check and share feedback. 

Best,

Eugene.

From: DXB CS <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, May 5, 2020 4:36 PM
To: 'Eugene Mugisa' <[email-masked] <mailto:[email-masked]> >
Cc: 'Ronald Gaviola' <[email-masked] <mailto:[email-masked]> >; 'Maxim Vyalyy' <[email-masked] <mailto:[email-masked]> >; 'Asam Maqsood' <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> 
Subject: update for pending shipments.

Dear Eugene,

As we discussed please find the attached list of shipments which we called and updated it.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.