Subject: Re: Order #600789083 // Sku :MTC-9188-Blu // Name :Megastar - Snazzy Ride On City Motorbike - Blue // Doesn’t charge
From: Denmark A <[email-masked]>
To: "Simba ." <[email-masked]>
Cc: Umang Mehrotra <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Amir Julkarnain <[email-masked]>, Elena Skryabina <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Tue, 16 Jun 2020 16:09:45 +0400
List-Id: <ccteam.mumzworld.com>

Dear Simba,

Apologies for that tomorrow our driver will  collect all the
pending repaired items from your side.

Regards,
Den mark

On Mon, Jun 15, 2020 at 1:26 PM Simba . <[email-masked]> wrote:

> Hi Umang,
>
> Your driver came when the order was ready for collection and he said it is
> not his duty to collect,but to drop items only. Kindly note that delay was
> from your end instead.
>
>
> Thanks & Regards,
>
> *Simbarashe Mawere*
>
> P.O Box 115161 | Dubai  |  UAE
>
> M:+971556595409 T:+971-43339050|F: +971-43339052
>
> E: [email-masked] <[email-masked]> | W:
> www.metelegance. <http://www.darvesh.com/>*net*
>
>
> On Wed, Jun 10, 2020 at 1:41 AM Umang Mehrotra <[email-masked]>
> wrote:
>
>> Hi Simba,
>>
>>
>>
>> Since this been delayed at your end for more than a month and we have
>> already refunded the customer as customer would not wait for one month.
>>
>>
>>
>> @Denmark: Please create VRA and share it with us here.
>>
>>
>>
>> Regards,
>>
>> Umang Mehrotra
>>
>>
>>
>> *From:* Simba . [mailto:[email-masked]]
>> *Sent:* Sunday, June 7, 2020 10:40 PM
>> *To:* Mohamed Magdy <[email-masked]>
>> *Cc:* Umang Mehrotra <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> customer care <[email-masked]>; Amir Julkarnain <
>> [email-masked]>; Denmark A <[email-masked]>; Elena
>> Skryabina <[email-masked]>
>> *Subject:* Re: Order #600789083 // Sku :MTC-9188-Blu // Name :Megastar -
>> Snazzy Ride On City Motorbike - Blue // Doesn’t charge
>>
>>
>>
>> Hi Umang,
>>
>>
>>
>> This is ready for collection,kindly send your driver tomorrow.
>>
>>
>>
>> Please use [email-masked] instead
>>
>>
>>
>> On Sun, 7 Jun 2020, 16:01 Mohamed Magdy, <[email-masked]> wrote:
>>
>> @Umang Mehrotra <[email-masked]> ...Please accept the item and
>> create a VRA and use the proof of delivery for the handover as the CN
>>
>>
>>
>> @Fahad Shafiq <[email-masked]> ...FYI
>>
>>
>>
>>
>>
>> On Sun, Jun 7, 2020 at 2:14 PM Umang Mehrotra <[email-masked]>
>> wrote:
>>
>> ++Elena,
>>
>>
>>
>> Hi Simba,
>>
>>
>>
>> Please update.
>>
>>
>>
>> Regards,
>>
>> Umang Mehrotra
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Tuesday, June 2, 2020 3:56 PM
>> *To:* Simba . <[email-masked]>
>> *Cc:* Returns.fc <[email-masked]>; Kenneth Nwaso <
>> [email-masked]>; Umang Mehrotra <[email-masked]>;
>> customer care <[email-masked]>; Amir Julkarnain <
>> [email-masked]>
>> *Subject:* Re: Order #600789083 // Sku :MTC-9188-Blu // Name :Megastar -
>> Snazzy Ride On City Motorbike - Blue // Doesn’t charge
>>
>>
>>
>> Hi Simba,
>>
>>
>>
>> Please respond.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Mon, May 25, 2020 at 4:06 PM Amir Julkarnain <[email-masked]>
>> wrote:
>>
>> Hello Team,
>>
>>
>>
>> Any udpate on this? the customer called in again asking for feedback.
>> Please prioritize.
>>
>>
>>
>> Best,
>>
>> Amir
>>
>>
>>
>> On Thu, 7 May 2020 at 15:58, Denmark A <[email-masked]> wrote:
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Return Reason:doesnt_work_or_defective
>> Comments :Doesn’t charge
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>>
>> --
>>
>> *Amir Hussain Julkarnain*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>> --
>>
>>