Subject: RE: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged
From: "Nessy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'Samran Iftikhar'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, <[email-masked]>, "'Wasim Abbas'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Arif Farooq'" <[email-masked]>, "'Dolly Phulwani'" <[email-masked]>
Date: Tue, 16 Jun 2020 15:17:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

We’ll send back the Kidkraft Vanity Table & Chair on our next MW warehouse delivery.

Kindly find attached file for the details of replacement. Thank you.

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, June 8, 2020 2:25 PM
To: Nessy
Cc: Samran Iftikhar; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; [email-masked]; Wasim Abbas; Umang Mehrotra; Arif Farooq; Dolly Phulwani
Subject: Re: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged

Hi Nessy, 

Thank  you. 

Regards,

On Mon, Jun 8, 2020 at 2:13 PM Nessy <[email-masked] <mailto:[email-masked]> > wrote:

Perfect! Please handover to our team along with warehouse delivery.

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, June 8, 2020 1:57 PM
To: Nessy
Cc: Samran Iftikhar; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; [email-masked] <mailto:[email-masked]> ; Wasim Abbas; Umang Mehrotra; Arif Farooq; Dolly Phulwani
Subject: Re: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged

Hi Nessy, 

Item is with us you can collect the item thank you. 

Regards, 

Den mark

On Mon, Jun 8, 2020 at 2:00 PM Nessy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Could you please share customer location?

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, June 8, 2020 1:12 PM
To: Nessy
Cc: Samran Iftikhar; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; [email-masked] <mailto:[email-masked]> ; Wasim Abbas; Umang Mehrotra; Arif Farooq; Dolly Phulwani
Subject: Re: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged

Hi Nessy, 

As per Samran there is no number indicated to that piece, could you please collect  the item and investigate further thank you. 

Regards, 

Den mark

On Sun, Jun 7, 2020 at 2:40 PM Nessy <[email-masked] <mailto:[email-masked]> > wrote:

Can you share us the part no?

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Samran Iftikhar [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, June 7, 2020 2:30 PM
To: Nessy
Cc: Denmark A; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; [email-masked] <mailto:[email-masked]> ; Wasim Abbas; Umang Mehrotra; Arif Farooq; Dolly Phulwani
Subject: Re: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged

Dear Vendor,

Please find the attached image for your reference.

 

Regards

Samran Iftakhar

On Sun, Jun 7, 2020 at 1:26 PM Umang Mehrotra <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark & Samran,

Could you please share the image with Nessy in order to sort this out quickly?

Regards,

Umang Mehrotra

From: Nessy [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 3, 2020 5:51 PM
To: 'Samran Iftikhar' <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; 'Wasim Abbas' <[email-masked] <mailto:[email-masked]> >; 'Arif Farooq' <[email-masked] <mailto:[email-masked]> >; 'Dolly Phulwani' <[email-masked] <mailto:[email-masked]> >
Cc: 'Denmark A' <[email-masked] <mailto:[email-masked]> >; 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Returns.fc' <[email-masked] <mailto:[email-masked]> >; 'Alina D'Souza' <[email-masked] <mailto:[email-masked]> >; 'Kenneth Nwaso' <[email-masked] <mailto:[email-masked]> >; 'Umang Mehrotra' <[email-masked] <mailto:[email-masked]> >
Subject: RE: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged

 

I replied on this mail. Please check the attached mail.

Thanks!

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Samran Iftikhar [mailto:[email-masked]] 
Sent: Wednesday, June 3, 2020 5:40 PM
To: [email-masked] <mailto:[email-masked]> ; Wasim Abbas; Arif Farooq; Nessy; Dolly Phulwani
Cc: Denmark A; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Umang Mehrotra
Subject: Re: Order #600817289 // DBT-13018 // KidKraft - Deluxe Vanity Table & Chair // Damaged

Dear Vendor,

Please Respond.

Regards

Samran Iftakhar

On Mon, May 25, 2020 at 3:38 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Remarks:Received my kid Kraft dressed today - as I am unpacking I noticed there is a crack on my mirror.
Can you arrange for an exchange of the item?  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Regards,

Den mark 

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