Subject: Re: DHL Returns : 15/06/2020
From: Ronald Gaviola <[email-masked]>
To: "Manju Perera (DHL AE)" <[email-masked]>
Cc: Mark Anthony Laraga <[email-masked]>, "ae.mumzworld" <[email-masked]>, Pavankumar A <[email-masked]>, Eugene Mugisa <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>
Date: Tue, 16 Jun 2020 15:11:47 +0400
List-Id: <ccteam.mumzworld.com>

Manju,

I know that. However, you can't create RT waybills without a key reference
right? and you are using the original waybill as a key reference to
generate RT waybills. Is it also possible to generate the same RT waybills
into other shipments? Let me give you a sample below
      Original waybill RT waybill REMARKS
15-Jun-20 700231064_2 2of 3 2406993886 4555892762 2 pc received only
15-Jun-20 100147494_2 1 1015333686 4555892762 1 pc received

Regards,
Ronald

On Tue, Jun 16, 2020 at 2:49 PM Manju Perera (DHL AE) <[email-masked]>
wrote:

> Hi Ronald
>
>
>
> RT airway bill numbers will be not same as original airway bill number.
> When we process RT system will generate new airway bill with new number.
>
>
>
> What I can do is in the pre alert I can mention original airway bill and
> additionally I can mention RT airway bill. I hope this will resolve your
> problem. Please let me know if you area okay with this.
>
>
>
> Best Regards
>
> Manju
>
>
>
> *Manju* *Perera*
> Operation supervisor
>
> DHL EXPRESS
> P.O.Box 6252
> Jabel Ali, Dubai
> United Arab Emirates
>
> Phone: +971 4 8124823
> Mobile: +971 56 9987520
>
> *DHL Express – Excellence. Simply delivered.*
>
>
> *GO**GREEN*
> *– Environmental protection with DHL *Please consider your environmental
> responsibility before printing this email.
>
> This message may contain legally privileged material. If you are not the
> intended recipient or responsible for delivery to the intended recipient,
> please delete this message, destroy any copies and inform the sender.
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>
>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Tuesday, June 16, 2020 12:25 PM
> *To:* Mark Anthony Laraga <[email-masked]>; ae.mumzworld <
> [email-masked]>; Manju Perera (DHL AE) <[email-masked]>
> *Cc:* Pavankumar A <[email-masked]>; Eugene Mugisa <
> [email-masked]>; Umang Mehrotra <[email-masked]>; customer
> care <[email-masked]>; Returns.fc <[email-masked]>;
> lastmile <[email-masked]>
> *Subject:* Re: DHL Returns : 15/06/2020
>
>
>
> +ae.mumzworld <[email-masked]> +Manju Perera (DHL AE)
> <[email-masked]>
>
>
>
> RTS awbs are being pasted wrongly to a different package and causing
> trouble with the returns team by mismatching with our records.
>
>
>
>
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
>
>
> On Tue, Jun 16, 2020 at 9:11 AM Mark Anthony Laraga <[email-masked]>
> wrote:
>
> Hi Pavan,
>
>
>
> What I notice in these two orders below have the same AWB,  there is a
> mistakenly pasted the AWB in different SO no. Please check and investigate
> furthermore and update us.
>
>
>
> Photo attached below for your reference.
>
>
>
>
>
>
>
>
>
>
>
> REMARKS
>
> 15-Jun-20
>
> 700231064_2
>
> 2of 3
>
> 4555892762
>
> 2 pc received only
>
> 15-Jun-20
>
> 100147492_2
>
> 1
>
> 4555892762
>
> NOT LISTED BUT RECEIVED
>
>
>
>
>
>
>
>
>
>
> Best Regards,
>
> Mark.
>
>
>
> On Mon, Jun 15, 2020 at 5:30 PM Pavankumar A <[email-masked]>
> wrote:
>
> Dear Mark,
>
>
>
>
>
> Please assist here, and send correct details, Thanks
>
>
>
> Please check below details:
>
>
>
>
>
>
>
>
>
>
>
>
>
> REMARKS
>
> 15-Jun-20
>
> 700231064_2
>
> 3
>
> 4555892762
>
> 2 pc received only
>
> 15-Jun-20
>
> 200296333_3
>
> 1
>
>
>
> NOT RECEVIED
>
> 15-Jun-20
>
> 100147497_2
>
> 1
>
>
>
> NOT LISTED BUT RECEIVED.
>
>
>
> On Mon, Jun 15, 2020 at 4:41 PM Mark Anthony Laraga <[email-masked]>
> wrote:
>
> Dear Team,
>
>
>
> Please check the below orders returned by DHL hand over to Int'l Team.
>
>
>
> Best Regards,
>
> Mark.
>
>
>
> 15-Jun-20
>
> 200291012_1
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 3
>
> PAID
>
> 4555892821
>
> 15-Jun-20
>
> 600883508
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 3
>
> PAID
>
> 1149621620
>
> 15-Jun-20
>
> 700240514
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 2
>
> PAID
>
> 7508803610
>
> 15-Jun-20
>
> 200288176_1
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 2
>
> PAID
>
> 4555892832
>
> 15-Jun-20
>
> 200284723
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 2
>
> PAID
>
> 4555892751
>
> 15-Jun-20
>
> 700231064_2
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 3
>
> PAID
>
> 4555892762
>
> 15-Jun-20
>
> 100149808_1
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 2
>
> PAID
>
> 4555892740
>
> 15-Jun-20
>
> 700238534
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 4555892784
>
> 15-Jun-20
>
> 200284112_2
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 4555892806
>
> 15-Jun-20
>
> 200296333_3
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 15-Jun-20
>
> 600878210
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 6175488546
>
> 15-Jun-20
>
> 600882560
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 2
>
> PAID
>
> 1149618713
>
> 15-Jun-20
>
> 200297123_2
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 15-Jun-20
>
> 200287416_4
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 15-Jun-20
>
> 600883825
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 15-Jun-20
>
> 200289663
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 4555892773
>
> 15-Jun-20
>
> 200290036
>
> Returned
>
> International Order
>
> DHL
>
> Najeeb
>
> 1
>
> PAID
>
> 4555892810
>
>
>
>
> --
>
> Regards,
>
> *Pavankumar A*
> Last Mile Operations
>
> *P* +971 507074205
> *E* [email-masked] <[email-masked]>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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