Subject: Re: Order #600801305 // JB-566201 // Hoover - Gator Cordless Handheld Vacuum Cleaner HQ86-GA-B // Defective damaged not as New
From: Hyacinth Joyce <[email-masked]>
To: Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Rajesh Seetharama Bangera <[email-masked]>, [email-masked], Alquoze Warehouse - GM 1 <[email-masked]>, Thamaraiselvan Rajasekar <[email-masked]>, Davinder Ram <[email-masked]>, Anjit Singh <[email-masked]>, Elena Skryabina <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Amir Julkarnain <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Tue, 16 Jun 2020 12:05:50 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up and is upset for the delay.

The customer needs a refund.

Kindly check and update ASAP.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 14 Jun 2020 at 13:45, Umang Mehrotra <[email-masked]> wrote:

> Hi Jashanmal Team,
>
>
>
> Please update.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Thursday, June 11, 2020 5:40 PM
> *To:* Rajesh Seetharama Bangera <[email-masked]>;
> [email-masked]; Alquoze Warehouse - GM 1 <
> [email-masked]>
> *Cc:* Thamaraiselvan Rajasekar <[email-masked]>;
> Davinder Ram <[email-masked]>; Anjit Singh <
> [email-masked]>; Elena Skryabina <[email-masked]>;
> customer care <[email-masked]>; Returns.fc <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Alina D'Souza <
> [email-masked]>; Umang Mehrotra <[email-masked]>; Amir
> Julkarnain <[email-masked]>; Yaseen Shaqra <[email-masked]>
> *Subject:* Re: Order #600801305 // JB-566201 // Hoover - Gator Cordless
> Handheld Vacuum Cleaner HQ86-GA-B // Defective damaged not as New
>
>
>
> Dear Vendor,
>
>
>
> Please respond.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, Jun 11, 2020 at 5:33 PM Amir Julkarnain <[email-masked]>
> wrote:
>
> Hello Team,
>
>
>
> Any update on this? the customer continuously asking for updates. We tried
> to call the number but it belongs to a different customer.
>
>
>
>
>
>
> Please prioritize.
>
>
>
> Best Regards
>
>
>
> On Thu, 11 Jun 2020 at 17:23, Yaseen Shaqra <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Please update us up as the customer followed up on the case
>
>
>
> On Tue, May 26, 2020 at 3:11 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also please provide your complete address details and contact person in
> charge to whom we will hand over the item.
>
>
>
> Comments :The item is not new, it looks old. It looks like someone has
> used it many times.
>
>
>
>
>
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> --
>
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>