Subject: Re: Wrong Color Received - 600778035//
From: Angeli Fontillas <[email-masked]>
To: "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>
Cc: Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Mostafa saad <[email-masked]>, Taiba <[email-masked]>
Date: Tue, 16 Jun 2020 11:22:48 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

Customer is following up on his  refund.

Please receive the CRA asap.

Thank you.

On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]> wrote:

>
>
> *Regards,*
> *Taiba Asghar | Key Account Executive*
> [email-masked] <[email-masked]>* | +971 52 314 8509
>
>
> *JEEBLY LLC (UAE) *| www.JEEBLY.com
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>
> ------------------------------
> *From:* Taiba <[email-masked]>
> *Sent:* Thursday, April 2, 2020 12:58 PM
> *To:* Farooq <[email-masked]>; Mary Anne Agapito <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Denmark A <[email-masked]>; lastmile <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
> saad <[email-masked]>
> *Subject:* Re: Wrong Color Received - 600778035//
>
> Hi Team,
>
> Please find AWB's attached.
> Received multiple requests for return collection all AWB's have been added
> on this email.
>
> @Mostafa saad <[email-masked]> FYIP
>
> *Regards,*
> *Taiba Asghar | Key Account Executive*
> [email-masked] <[email-masked]>* | +971 52 314 8509
>
>
> *JEEBLY LLC (UAE) *| www.JEEBLY.com
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>
> ------------------------------
> *From:* Farooq <[email-masked]>
> *Sent:* Thursday, April 2, 2020 11:56 AM
> *To:* Mary Anne Agapito <[email-masked]>; Taiba <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Denmark A <[email-masked]>; lastmile <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
> saad <[email-masked]>
> *Subject:* Re: Wrong Color Received - 600778035//
>
> Hi Taiba -  JB088104  / 600772328_2
>
>
> Best Regards,
>
> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>
> [email-masked] | +971504330629
>
> [image:
> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>
>
> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.
>
> ------------------------------
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Thursday, April 2, 2020 11:47 AM
> *To:* Taiba <[email-masked]>
> *Cc:* Farooq <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Denmark A <[email-masked]>;
> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
> Mostafa saad <[email-masked]>
> *Subject:* Re: Wrong Color Received - 600778035//
>
> Hi Taiba,
>
> There is no awb showing.
>
> @Mostafa saad <[email-masked]> - pls assist.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]> wrote:
>
> Hi Mostafa/Mary,
>
> Please assist with Jeebly reference number.
>
> *Regards,*
> *Taiba Asghar | Key Account Executive*
> [email-masked] <[email-masked]>* | +971 52 314 8509
>
>
> *JEEBLY LLC (UAE) *| www.JEEBLY.com
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>
> ------------------------------
> *From:* Farooq <[email-masked]>
> *Sent:* Thursday, April 2, 2020 10:59 AM
> *To:* Mary Anne Agapito <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Denmark A <[email-masked]>; lastmile <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
> saad <[email-masked]>; Taiba <[email-masked]>
> *Subject:* Re: Wrong Color Received - 600778035//
>
>
> Hi Taiba -  Please create reverse order
>
> Best Regards,
>
> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>
> [email-masked] | +971504330629
>
> [image:
> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>
>
> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.
>
> ------------------------------
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Thursday, April 2, 2020 10:39 AM
> *To:* Farooq <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Denmark A <[email-masked]>; lastmile <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
> saad <[email-masked]>
> *Subject:* Wrong Color Received - 600778035//
>
> Hi Farooq,
>
> Just spoke with Omar (0529793632) and advised him to collect the gate
> from the customer as it's a wrong color. The customer order the black gate
> but got the white one instead.
>
> @Mostafa saad <[email-masked]> - kindly update the status in NS,
> can't create the CRA because it still says Pending Fulfillment
>
>
> BS-EH2149
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466> Dreambaby
> 36cm Extension Tall - Black
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE