Subject: Re: URGENT CRA NEEDED- 200235544 // 70731988
From: Christian Mendoza <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, Zubair Wahid <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Hussein Khafagy <[email-masked]>, Ekta Jesswani <[email-masked]>, Shinette Grace Ochoa <[email-masked]>
Date: Tue, 16 Jun 2020 11:02:36 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

This case is pending for more than a month now. May we have an update
please? @Zubair Wahid <[email-masked]> @Eugene Mugisa
<[email-masked]> @Hussain Firoz Miyagamwala <[email-masked]>

Thank you and Best Regards,

On Tue, May 26, 2020 at 9:17 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Hussain,
>
> Please update the customer keeps on following up and very furious.
>
> We need the CRA asap.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, May 14, 2020 at 9:56 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Hussain,
>>
>> I have been following up this case religiously but to no avail.
>>
>> Please help me resolve the issue. It's long overdue.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Tue, May 12, 2020 at 9:45 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Hussain,
>>>
>>> May we have an update on this please?
>>>
>>> It is long overdue, let's resolve the issue once and for all.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Fri, May 8, 2020 at 9:37 AM Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Hussain,
>>>>
>>>> This is one of my long overdue cases, there was no movement since 18
>>>> Feb then after a month Naqel returned it.
>>>>
>>>> Please create an urgent CRA to refund the customer, this is way long
>>>> overdue. The customer is extremely furious.
>>>>
>>>> Hope to hear from you soon. Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>