Subject: FW: Website Enquiry - Compliment
From: Consumer Rights <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 16 Jun 2020 05:46:19 +0000
List-Id: <ccteam.mumzworld.com>

Dear Malak,
Hope all is well,
Unfortunately we received a complaint (attached) in regards to the company. We would appreciate if the matter is resolved as we are here to protect our business partners. Kindly escalate the matter to the concerned department and contact the customer for any clarifications/documentations.
Apologies for the inconvenience,

حقوق المستهلك

Consumer Rights

D
+971 4 4461516

dda.gov.ae<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdda.gov.ae%2F&data=02%7C01%7CConsumer.Rights%40dda.gov.ae%7Cd7df909994ae460d3c0008d80cf3c2e6%7Ceee3385e742f4e2eb130e496ed7d6a49%7C0%7C0%7C637273588374525383&sdata=bVFFtppb6hrimNQFfkpvjPRM77KQ15bL0umrzURZfH4%3D&reserved=0>

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From: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>> On Behalf Of DDA Website
Sent: Sunday, June 14, 2020 4:07 PM
To: Info DDA <[email-masked]<mailto:[email-masked]>>
Subject: Website Enquiry - Compliment

⚠
CAUTION: This Is An External Email.

Name: Salama
Email: [email-masked]<mailto:[email-masked]>
Phone: 0566782493
Type of Query: Compliment
Message: السادة سلطة دبي للتطوير المحترمين ،
السلام عليكم ورحمة الله وبركاته
تحية طيبه وبعد ،

لدي شكوى ضد شركة " ممزورلد " والسبب يعود الى تأخير تسليم الطلبات وتجاهل الزبون من قبلهم . تم طلب الطلبية في تاريخ 14/4 والى الان لم تصل ! . احاول جاهده في التواصل معهم عبر الوسائل الممكنه مثل الانستقرام والايميل والخ … ولا يوجد اي رد منهم ، وهناك ملاحظة اخرى الا وهي يتم توصيل الطلبات للبلوقرز والمشاهير عبر وسائل التواصل في غضون ثلاثة ايام فقط ولهم الافضلية على باقي افراد المجتمع !.

الرجاء النظر في حالة هذه الشكوى .
رقم الطلبية : 700231072