Subject: Re: Urgent Collection - Order No. 600869284 / CRA_AR_RE12468
From: Mostafa saad <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, [email-masked]
Cc: Naib Khan <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Tue, 16 Jun 2020 09:40:00 +0400
List-Id: <ccteam.mumzworld.com>

@[email-masked] <[email-masked]>  Please collect this order
today from the customer ASAP.

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Tue, Jun 16, 2020 at 9:16 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> Do we have an update?
>
> The customer raised a complaint on social media. Kindly prioritize.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 15 Jun 2020 at 17:01, Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Naib,
>>
>> Please update us urgently, the customer is following up daily
>>
>> On Sun, Jun 14, 2020 at 5:26 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> @Naib Khan <[email-masked]>  What is the update Here ??
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> LM Supervisor at Mumzworld
>>>
>>>
>>> On Sun, Jun 14, 2020 at 5:20 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer called again and she is very upset about the delay.
>>>>
>>>> Kindly advise if collection has been arranged and to which courier?
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Thu, 11 Jun 2020 at 18:00, Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> The customer called again to follow up.
>>>>>
>>>>> Please contact her on mobile no.  0567947784
>>>>>
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Wed, 10 Jun 2020 at 08:50, Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Naib Khan <[email-masked]>  Please proceed with another driver.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> LM Supervisor at Mumzworld
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 9, 2020 at 7:16 PM Naib Khan <[email-masked]> wrote:
>>>>>>
>>>>>>> +Clearway Express <[email-masked]>,
>>>>>>>
>>>>>>> Please collect ASAP assing from Jun 07 2020.
>>>>>>>
>>>>>>> Regards.
>>>>>>> Naib
>>>>>>>
>>>>>>>
>>>>>>> On Tue, 9 Jun 2020 at 18:32, Hyacinth Joyce <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi team,
>>>>>>>>
>>>>>>>> The customer called to follow up about the collection, she informed
>>>>>>>> that they will travel soon.
>>>>>>>>
>>>>>>>> Kindly assist and please be advised that her contact number is
>>>>>>>> 0567947784
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>> --
>>>>>>>> You received this message because you are subscribed to the Google
>>>>>>>> Groups "lastmile" group.
>>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>>> send an email to [email-masked].
>>>>>>>> To view this discussion on the web visit
>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAKOk5sPihsk00AF01eiWg%2BBtSfiGrKa1ii1gwLJDsZR35q6hdQ%40mail.gmail.com
>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAKOk5sPihsk00AF01eiWg%2BBtSfiGrKa1ii1gwLJDsZR35q6hdQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>> .
>>>>>>>>
>>>>>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>