Subject: Re: Order #600882425 // Sku :BGTL-MTR403 // Name :Matrax - Wooden Table Soccer With Legs // DAMAGED
From: Denmark A <[email-masked]>
To: Mehmet Gurun <[email-masked]>, April De Torres <[email-masked]>
Cc: LLOYD SEQUEIRA <[email-masked]>, Aneesha Kodial <[email-masked]>, VERONICA MAMON <[email-masked]>, Stanley Mathews <[email-masked]>, ANDREW MAUNDU <[email-masked]>, Maher Khalil <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Tue, 16 Jun 2020 09:17:46 +0400
List-Id: <ccteam.mumzworld.com>

+April De Torres <[email-masked]> Please help us to get a positive
response to the vendor thank you.

Regards,

On Sun, Jun 14, 2020 at 9:04 AM Mehmet Gurun <[email-masked]> wrote:

> Team,
>
>
>
> From the look of the picture, this very much seems like a user inflicted
> damage. The leg of the table can not be damaged and cracked in such a way
> in the box. They must have over-screwed while assembling.
>
>
>
> FYI
>
> Mehmet
>
>
>
>
>
> *Mehmet GURUN*
>
> *MENA Regional Director*
>
>
>
>
>
> *BiggLoyalty General Trading LLC. *
>
> *Sheikh Zayed Road, *
>
> *Nassima Tower Floor 2, *
>
> *Office Number: 204, *
>
> *PO Box:9865 Dubai-UAE*
>
> *Office  : +971   4 221 00 50 (UAE)*
>
> *Mobile: +971 50 942 28 08 (UAE)*
>
> *Web    : **www.biggloyalty.com* <http://www.biggloyalty.com/>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, June 13, 2020 4:08 PM
> *To:* LLOYD SEQUEIRA <[email-masked]>; Orders Biggloyalty <
> [email-masked]>; Aneesha Kodial <[email-masked]>; Damla
> Kavak <[email-masked]>; VERONICA MAMON <[email-masked]>;
> Stanley Mathews <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Samran Iftikhar <[email-masked]>;
> Umang Mehrotra <[email-masked]>; Mohamed Magdy <[email-masked]
> >
> *Subject:* Order #600882425 // Sku :BGTL-MTR403 // Name :Matrax - Wooden
> Table Soccer With Legs // DAMAGED
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
>  Return Reason:received_damaged_not_as_new
>
> Comments :Broken
>
>
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>