Subject: Re: Order #600658011 // Sku :MCPL-MILKDISGRY // Name :Rizees - Smart Formula Machine Auto Dispenser - Grey // Warranty check
From: Denmark A <[email-masked]>
To: Hyman Lin <[email-masked]>
Cc: customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Tue, 16 Jun 2020 09:12:58 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hyman,

If it is not refundable or maybe it's covered with the warranty then please
look into it and let us solve the issue of the customer, thank you .

Regards,
Den mark

On Mon, Jun 15, 2020 at 7:29 AM Hyman Lin <[email-masked]> wrote:

> Hi Denmark
>
> I cant see any happen here?? so the customer broke the parts and try to
> send back??
>
> he is not read the manual at all and dont know how to instal it.
>
> that is absolutely not faulty.so not refundable in this issue
>
> regards
>
>
> On 2020-06-14 14:28, Denmark A wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
> Return Reason:doesnt_work_or_defective
> Comments :Broke some powder container parts and it is block not work
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
> --
> Rizees sales director
>