Subject: Re: Urgent Collection - Order No. 600869284 / CRA_AR_RE12468
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>, Naib Khan <[email-masked]>
Cc: Clearway Express <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Tue, 16 Jun 2020 09:16:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

Do we have an update?

The customer raised a complaint on social media. Kindly prioritize.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 15 Jun 2020 at 17:01, Yaseen Shaqra <[email-masked]> wrote:

> Hi Naib,
>
> Please update us urgently, the customer is following up daily
>
> On Sun, Jun 14, 2020 at 5:26 PM Mostafa saad <[email-masked]>
> wrote:
>
>> @Naib Khan <[email-masked]>  What is the update Here ??
>>
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Sun, Jun 14, 2020 at 5:20 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called again and she is very upset about the delay.
>>>
>>> Kindly advise if collection has been arranged and to which courier?
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Thu, 11 Jun 2020 at 18:00, Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer called again to follow up.
>>>>
>>>> Please contact her on mobile no.  0567947784
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Wed, 10 Jun 2020 at 08:50, Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Naib Khan <[email-masked]>  Please proceed with another driver.
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Tue, Jun 9, 2020 at 7:16 PM Naib Khan <[email-masked]> wrote:
>>>>>
>>>>>> +Clearway Express <[email-masked]>,
>>>>>>
>>>>>> Please collect ASAP assing from Jun 07 2020.
>>>>>>
>>>>>> Regards.
>>>>>> Naib
>>>>>>
>>>>>>
>>>>>> On Tue, 9 Jun 2020 at 18:32, Hyacinth Joyce <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi team,
>>>>>>>
>>>>>>> The customer called to follow up about the collection, she informed
>>>>>>> that they will travel soon.
>>>>>>>
>>>>>>> Kindly assist and please be advised that her contact number is
>>>>>>> 0567947784
>>>>>>>
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Joyce Alvarado*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>>>  │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>> --
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>>>>>>> Groups "lastmile" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAKOk5sPihsk00AF01eiWg%2BBtSfiGrKa1ii1gwLJDsZR35q6hdQ%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAKOk5sPihsk00AF01eiWg%2BBtSfiGrKa1ii1gwLJDsZR35q6hdQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>