Subject: RE: Order # 600816407 // Sku : AT-NC-AFO12// Nutricook - Air Fryer Oven by Nutribullet 12.0L 1800W Black // Defective stopped working
From: "Abel" <[email-masked]>
To: "'Yaseen Shaqra'" <[email-masked]>
Cc: "'Denmark A'" <[email-masked]>, "'Ivy'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Rovie'" <[email-masked]>
Date: Tue, 16 Jun 2020 07:27:53 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

The replacement unit is ready for delivery. They will deliver it today.

Thanks and regards,

Abel

From: Yaseen Shaqra [mailto:[email-masked]] 
Sent: Monday, June 15, 2020 1:53 PM
To: Abel <[email-masked]>
Cc: Denmark A <[email-masked]>; Ivy <[email-masked]>; Samran Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>; customer care <[email-masked]>; Kenneth Nwaso <[email-masked]>; Returns.fc <[email-masked]>; Rovie <[email-masked]>
Subject: Re: Order # 600816407 // Sku : AT-NC-AFO12// Nutricook - Air Fryer Oven by Nutribullet 12.0L 1800W Black // Defective stopped working

Hi Abel,

Please update us up, the customer called to follow up 

Kindly check and update 

 

On Wed, Jun 10, 2020 at 9:03 AM Abel <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

I am checking the unit right now, once finished we will give you update.

Thanks and regards,

Abel

SC Technician

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 10, 2020 8:20 AM
To: Abel <[email-masked] <mailto:[email-masked]> >
Cc: Ivy <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Umang Mehrotra <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Rovie <[email-masked] <mailto:[email-masked]> >
Subject: Re: Order # 600816407 // Sku : AT-NC-AFO12// Nutricook - Air Fryer Oven by Nutribullet 12.0L 1800W Black // Defective stopped working

Hi Abel, 

Any update on this?

Regards, 

Den mark

On Sun, Jun 7, 2020 at 2:53 PM Abel <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

Kindly do not forget to level the box (for repair c/o abel) to avoid misplacing it.

Thanks and regards,

Abel

From: Ivy [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, June 7, 2020 2:21 PM
To: 'Samran Iftikhar' <[email-masked] <mailto:[email-masked]> >
Cc: 'Umang Mehrotra' <[email-masked] <mailto:[email-masked]> >; 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Denmark A' <[email-masked] <mailto:[email-masked]> >; 'Kenneth Nwaso' <[email-masked] <mailto:[email-masked]> >; 'Returns.fc' <[email-masked] <mailto:[email-masked]> >; 'Abel' <[email-masked] <mailto:[email-masked]> >; 'Rovie' <[email-masked] <mailto:[email-masked]> >
Subject: RE: Order # 600816407 // Sku : AT-NC-AFO12// Nutricook - Air Fryer Oven by Nutribullet 12.0L 1800W Black // Defective stopped working

Hi Samran,

Kindly provide the invoice of this order and send the item to our warehouse so Abel can inspect it.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                    [email-masked] <mailto:[email-masked]> 

Website:              www.algt-me.com <http://www.algt-me.com/> 

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Samran Iftikhar [mailto:[email-masked]] 
Sent: Sunday, June 7, 2020 1:23 PM
To: Ivy
Cc: Umang Mehrotra; customer care; Denmark A; Kenneth Nwaso; Returns.fc
Subject: Order # 600816407 // Sku : AT-NC-AFO12// Nutricook - Air Fryer Oven by Nutribullet 12.0L 1800W Black // Defective stopped working

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Customer Conn plaint: stopped working just after Two Times of use  

 

 

Regards

Samran Iftakhar

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE