Subject: Re: DHL-Express::4218733245 || So#200286238_2 << Reference ID: 57840415 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked]
Date: Mon, 15 Jun 2020 20:31:14 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Amani,

Good day.

Our destination team contacted the consignee & the consignee confirmed receiving 2 pieces of  this shipment. However, she is asking for a total of 3 pieces and expecting 1 more piece.

We only collected 2 pieces from MUMZWORLD for this shipment on 13th May.

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Cc: [email-masked] >> Subject: Re: DHL-Express::4218733245 || So#200286238_2 << Reference ID: 57840415 >> >> Sent: 06/11/2020 20:30 >> >>
Hi Amani,
 
Good day.
 
Well noted. I have requested our destination team to investigate & confirm on the delivery details.
 
I shall keep you posted, with the progress updates.
 
Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Cc: [email-masked] >> Subject: DHL-Express::4218733245 || So#200286238_2 >> Sent: Thu, 11 Jun 2020 09:25:57 UTC+03:00 >> >>
Dears, >>The customer saying she only received one item only the PlayGo - 2 in 1 Alphabet and Drawing Board wasn't delivered, Please check and confirm as the customer is asking for a refund for it. >>  >> Thanks,Amani