Subject: Re: Return Order #600830101
From: Amir Julkarnain <[email-masked]>
To: "Mohanad Abououf (DHL AE)" <[email-masked]>, "ae.mumzworld" <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, "Asad ." <[email-masked]>
Date: Mon, 15 Jun 2020 20:58:23 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

Need your final udpate on this. The items need to be collected from the
customers end.

@Eugene Mugisa <[email-masked]>  we need your support here.

Best

On Sun, 14 Jun 2020 at 19:12, Mohanad Abououf (DHL AE) <
[email-masked]> wrote:

> Hi Khalid,
>
>
>
> This shipment was delivered damaged, can you please advise if we can
> retrieve and send it back to Tamer Logistics?
>
>
>
> *Stay Safe!*
>
> *Mohanad AbouOuf*
> Key Accounts Manager
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai, Meydan
> United Arab Emirates
>
> Mobile: +971 56 177 0271
> Toll Free: 600 567 567
>
> *DHL Express – Excellence. Simply delivered.*
>
>
> *GO*
> *GREEN* *– Environmental protection with DHL*
>
> *Please consider your environmental responsibility before printing this
> e-mail.*
>
>
>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Sunday, June 14, 2020 4:42 PM
> *To:* Amir Julkarnain <[email-masked]>; Mohanad Abououf (DHL AE) <
> [email-masked]>
> *Cc:* ae.mumzworld <[email-masked]>; Moataz Salah El Din <
> [email-masked]>; Ekta Jesswani <[email-masked]>; customer care <
> [email-masked]>; Asad . <[email-masked]>; Eugene Mugisa <
> [email-masked]>
> *Subject:* Re: Return Order #600830101
>
>
>
> Escalating to +Mohanad Abououf (DHL AE) <[email-masked]>
>
>
>
> Please confirm once the package is collected
>
>
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
>
>
> On Sun, Jun 14, 2020 at 8:25 AM Amir Julkarnain <[email-masked]>
> wrote:
>
> Hello Ronald and Moataz,
>
>
>
> Kindly assist in following up with the retrieval of this shipment, this
> needs to be collected asap.
>
>
>
> Best Regards,
>
>
>
> On Sat, 13 Jun 2020 at 15:36, Ronald Gaviola <[email-masked]> wrote:
>
> +ae.mumzworld <[email-masked]> Khalid
>
>
>
> Please retrieve the package and send it back to Shipper-Origin.
>
>
>
> DHL-Express::1384886403
>
>
>
>
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
> On Thu, Jun 11, 2020 at 11:34 AM Moataz Salah El Din <[email-masked]>
> wrote:
>
> Dear Ronald,
>
> Can we arrange a pickup by DHL for the subject order as it was received
> damaged. We've checked with the customer and she is willing to print the
> AWB to be scanned by the courier.
>
>
>
> --
>
> *Best regards,*
>
> *Moataz Salah El-Din*
> Customer Care Representative
> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
> --
>
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
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> please contact the sender and delete this message and any attachment from
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>

-- 
*Amir Hussain Julkarnain*
Junior Team Leader
p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE