Subject: Re: PERSONALISED ITEM WRONG 2ND TIME 600865830
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Syed Yakoob <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>
Date: Mon, 15 Jun 2020 19:12:22 +0400
List-Id: <ccteam.mumzworld.com>

Hello Alina

Yes it's canceled because we stoped the Swap so we can not make the swap
for deliver the correct item and collect the wrong from the customer

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Mon, Jun 15, 2020 at 3:12 PM Alina D'Souza <[email-masked]> wrote:

> Thanks syed.
>
> @Mostafa saad <[email-masked]> Please arrange collection. Kindly
> advise what about the collection is it collected.
>
> I see the CRA has been cancelled. Do we not collect the item?
>
> Regards,
> Alina
>
> On Mon, Jun 15, 2020 at 2:55 PM Syed Yakoob <[email-masked]> wrote:
>
>> Hello Alina,
>>
>> Correct item prepared reship. @Mostafa saad <[email-masked]> kindly
>> confirm receipt of this and prepare this OFD and arrange collection.
>>
>> Best Regards,
>>
>> ᐧ
>>
>> On Tue, 9 Jun 2020 at 02:13, Alina D'Souza <[email-masked]> wrote:
>>
>>> Hi Syed,
>>>
>>>  Customer requested a pacifier holder with my son's name on it: Rayan
>>>
>>> Received Eman or Abdullah.
>>>
>>> Customer receive EMAN in her last order and now Abdullah in the
>>> replacement order
>>>
>>> Can we please advise to check before delivering.order# 600865830
>>>
>>>
>>> 600865830 SSL-PPC608
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=486586> LittleMico
>>> Personalised Pacifier Holder - White
>>>
>>> @Mohamed Magdy <[email-masked]> Need your assistance we are
>>> receiving many cases for wrong Name item shipped
>>>
>>>
>>>
>>>