Subject: Re: Missing package: 200275238 // NAQEL-Road::70805057
From: Samiya Sheikh <[email-masked]>
To: Ekta Jesswani <[email-masked]>, Asad <[email-masked]>
Cc: DXB CS <[email-masked]>, Norah Alqahtani <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>
Date: Mon, 15 Jun 2020 18:38:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

This customer is very upset and wants compensation.
shipment is RTO with naqel, please approve to make a replacement order now
(no CRA yet) + compensation.

Regards

On Sat, Jun 13, 2020 at 4:28 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Anita,
>
> Just a gentle reminder of the above, please ensure the delivery
> without fail.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jun 10, 2020 at 5:20 PM DXB CS <[email-masked]> wrote:
>
>> Noted we will do the needful.
>>
>>
>>
>> Regards,
>>
>> Anita D’souza
>>
>> Customer Service Team
>>
>> Mobile No: +971-504248925
>>
>>
>>
>>
>> .
>>
>> *DISCLAIMER: The content of this email is confidential and intended for
>> the recipient(s) specified in the message only. It is strictly forbidden to
>> share any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake, please
>> reply to this message and follow with its deletion.*
>>
>>
>>
>>
>>
>> *From:* Samiya Sheikh [mailto:[email-masked]]
>> *Sent:* Wednesday, June 10, 2020 5:07 PM
>> *To:* Norah Alqahtani <[email-masked]>; DXB CS <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* Missing package: 200275238 // NAQEL-Road::70805057
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> the following customer received 1 item/package. Kindly locate the 2nd
>> package and update urgently.
>>
>>
>>
>> Regards
>>
>