Subject: Re: Tracking number (70781064) - Sales Order # 600798423
From: Taqwa Ali <[email-masked]>
To: DXB CS <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, [email-masked], Shahid Talib <[email-masked]>, Norah Alqahtani <[email-masked]>, Radwa Ali <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Mon, 15 Jun 2020 17:44:54 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please cancel the order, and return the order

CM want urgent refund

Regards
Taqwa

On Tue, May 19, 2020 at 2:19 PM Radwa Ali <[email-masked]> wrote:

> Hi husain,
> Please cancel this order , customer wants to cancel due to delay and we
> have no response from the courier.
>
> @Ekta Jesswani <[email-masked]> @Veronique Bachmann
> <[email-masked]>  Cst wants compensation for the delay.
> Please advise.
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Tue, May 19, 2020 at 10:05 AM Radwa Ali <[email-masked]> wrote:
>
>> Hi ALl,
>> Any updates on this? this has been sent since the 14th and we have no
>> response yet,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Thu, May 14, 2020 at 5:03 PM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Please ensure this is delivered ASAP.
>>> The customer is very upset and she needs the items urgently and has been
>>> trying to contact the customer service ASAP.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>