Subject: Re: Missing Item - 600828866// SKU: BDM-E0335
From: "Alina D'Souza" <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Bernadette Villahermosa <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Vipin Raj <[email-masked]>, Mohit Caleb <[email-masked]>, customer care <[email-masked]>, Vishwanath Manohar <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Babico Trading <[email-masked]>, Liza Nocete <[email-masked]>, Mark Jayson Canaria <[email-masked]>, Kia <[email-masked]>, Denmark A <[email-masked]>
Date: Mon, 15 Jun 2020 17:11:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please confirm if the missing item was shipped to the cusomer

Regards,
Alina

On Mon, May 11, 2020 at 6:54 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Bernadette,
>
> Thank you for your response.
>
> @Returns.fc <[email-masked]> @Denmark A <[email-masked]>
> - please reship asap once received
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, May 11, 2020 at 9:32 AM Bernadette Villahermosa <[email-masked]>
> wrote:
>
>> Hi Mary Anne,
>>
>>
>>
>> Good day!
>>
>> We’ll provide the missing drumstick, please arrange the collection
>> tomorrow.
>>
>>
>>
>> Thank you,
>>
>> Bernadette
>>
>>
>>
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Sunday, May 10, 2020 6:39 PM
>> *To:* Bernadette Villahermosa <[email-masked]>
>> *Cc:* Outbound.fc <[email-masked]>; Syed Yakoob <
>> [email-masked]>; Vipin Raj <[email-masked]>; Mohit Caleb <
>> [email-masked]>; customer care <[email-masked]>; Vishwanath
>> Manohar <[email-masked]>; Returns.fc <[email-masked]>;
>> lastmile <[email-masked]>; Babico Trading <[email-masked]>; Liza
>> Nocete <[email-masked]>; Mark Jayson Canaria <[email-masked]>; Kia
>> <[email-masked]>
>> *Subject:* Re: Missing Item - 600828866// SKU: BDM-E0335
>>
>>
>>
>> Hi Bernadette,
>>
>>
>>
>> Apologies for the late reply.
>>
>>
>>
>> Here is the PO:  POMUMZ_DXB185423
>>
>>
>>
>> Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>> On Tue, May 5, 2020 at 8:43 AM Bernadette Villahermosa <[email-masked]>
>> wrote:
>>
>> Hi Mary Anne,
>>
>>
>>
>> Please share with us the PO number.
>>
>>
>>
>> Regards,
>>
>> Bernadette
>>
>>
>>
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Monday, May 04, 2020 12:33 PM
>> *To:* Outbound.fc <[email-masked]>; Syed Yakoob <
>> [email-masked]>; Vipin Raj <[email-masked]>; Mohit Caleb <
>> [email-masked]>; Bernadette Villahermosa <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Vishwanath Manohar <
>> [email-masked]>; Returns.fc <[email-masked]>;
>> lastmile <[email-masked]>
>> *Subject:* Missing Item - 600828866// SKU: BDM-E0335
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> As per the customer, the drum stick is missing on this item. When
>> received it was not sealed properly, no plastic on top. It might have
>> slipped.
>>
>>
>>
>> May we ask for the missing piece, please?
>>
>>
>>
>>
>>
>>
>> Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>