Subject: RE: SO # 600881493_2 - 1000006902604
From: Usman Abbasi <[email-masked]>
To: Christian Mendoza <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Anas nazzal <[email-masked]>, Rajesh Pattabhi <[email-masked]>
Date: Mon, 15 Jun 2020 12:59:59 +0000
List-Id: <ccteam.mumzworld.com>

Hi,

Please find attached. Shipment returned to your end, please do the needful.

Regards
Usman
From: Christian Mendoza <[email-masked]>
Sent: Monday, June 15, 2020 9:42 AM
To: Rajesh Pattabhi <[email-masked]>
Cc: Usman Abbasi <[email-masked]>; customer care <[email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa saad <[email-masked]>; Anas nazzal <[email-masked]>
Subject: Re: SO # 600881493_2 - 1000006902604

Hi Team,

May we have an update please?

Thank you and Best Regards,
[https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ]

On Sun, Jun 14, 2020 at 7:11 PM Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>> wrote:
Dear Usman

Good evening
Pls advise who did RTS…do you have a request for the same

Best regards

[Emirates Post logo]

Raj.P
E-Commerce & Large Enterprises
Manager | Parcels and express BU
Head Office - Dubai

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 230 3000<tel:+971-4-230-3000>

 |

  M

 +971 55 257 1010<tel:+999-99-999-9999>

E

 [email-masked]<mailto:[email-masked]>

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

@ your service 24/7 !

We Care – Safety first; Contactless Deliveries – COVID-19

From: Rajesh Pattabhi
Sent: Sunday, June 14, 2020 6:10 AM
To: 'Anas nazzal' <[email-masked]<mailto:[email-masked]>>; Usman Abbasi <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>
Subject: RE: SO # 600881493_2 - 1000006902604

Dear Anas

Good morning
You would need to check internally and as to why the customer has not been updated of the shipment has been just handed over to us yesterday…below screenshot with the date of collection
We will process the first attempt today
Best regards

[Emirates Post logo]

Raj.P
E-Commerce & Large Enterprises
Manager | Parcels and express BU
Head Office - Dubai

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 230 3000<tel:+971-4-230-3000>

 |

  M

 +971 55 257 1010<tel:+999-99-999-9999>

E

 [email-masked]<mailto:[email-masked]>

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

@ your service 24/7 !

We Care – Safety first; Contactless Deliveries – COVID-19

From: Anas nazzal <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 13, 2020 2:03 PM
To: Usman Abbasi <[email-masked]<mailto:[email-masked]>>; Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Subject: Re: SO # 600881493_2 - 1000006902604

Dear Team,

KIndly update the status for the subject order as the customer keeps calling to follow up.

Best regards,
Anas Nazzal

[https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif]<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

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On Thu, Jun 11, 2020 at 4:13 PM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please update us up

On Wed, Jun 10, 2020 at 5:06 PM Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>> wrote:
Good afternoon

Dear Yaseen

********

Dear Usman

Is there are new AWB created

Best regards

[Emirates Post logo]

Raj.P
E-Commerce & Large Enterprises
Manager | Parcels and express BU
Head Office

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 230 3000<tel:+971-4-230-3000>

 |

  M

 +971 55 257 1010<tel:+999-99-999-9999>

E

 [email-masked]<mailto:[email-masked]>

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

@ your service 24/7 !

We Care – Safety first; Contactless Deliveries – COVID-19

From: Yaseen Shaqra <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 10, 2020 4:43 PM
To: Mostafa saad <[email-masked]<mailto:[email-masked]>>; Usman Abbasi <[email-masked]<mailto:[email-masked]>>; Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Subject: Re: SO # 600881493_2 - 1000006902604

Hi Team,

Please update us up

On Wed, Jun 10, 2020 at 10:42 AM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please note that the AWB is showing deleted, the customer called to follow up

Kindly check and advise

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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Subject: RE: SO # 600881493_2 - 1000006902604
From: Usman Abbasi <[email-masked]>
To: Yaseen Shaqra <[email-masked]>, Mostafa saad <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Rajesh Pattabhi <[email-masked]>
Date: Wed, 10 Jun 2020 12:51:34 +0000

Hi,

Please advise..

1000006902604 -- 600881493_2 – 3 pc shipment received but 1 pc damage.

Regards

Usman

From: Yaseen Shaqra <[email-masked]>
Sent: Wednesday, June 10, 2020 4:43 PM
To: Mostafa saad <[email-masked]>; Usman Abbasi <[email-masked]>; Rajesh Pattabhi <[email-masked]>
Cc: customer care <[email-masked]>; Eugene Mugisa <[email-masked]>
Subject: Re: SO # 600881493_2 - 1000006902604

Hi Team,

Please update us up

On Wed, Jun 10, 2020 at 10:42 AM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:

   Hi Team,

   Please note that the AWB is showing deleted, the customer called to follow up

   Kindly check and advise

   --

   Best Regards,

   Yaseen Shaqra

   Customer Care Representative
   p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
   a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

   --

   Best Regards,

   Yaseen Shaqra

   Customer Care Representative
   p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
   a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

Subject: RE: Orders Jun 08 -2020
From: Usman Abbasi <[email-masked]>
To: Naib Khan <[email-masked]>
Cc: Rajesh Pattabhi <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Rajesh Pattabhi <[email-masked]>, Ronald Gaviola <[email-masked]>
Date: Mon, 8 Jun 2020 16:59:06 +0000

Hi Team,

Please check below and advise.

1000006902596 -- 600882508_1 – 1 pc received

1000006902595 – 700240888 -- 1 pc received

6008870191_1 – Two pcs received without data.

1000006902604 -- 600881493_2 – 3 pc shipment received but 1 pc damage.

Regards

Usman

From: Usman Abbasi
Sent: Monday, June 8, 2020 3:40 PM
To: 'Naib Khan' <[email-masked]>
Cc: Rajesh Pattabhi <[email-masked]>; Mostafa saad <[email-masked]>; Eugene Mugisa <[email-masked]>; lastmile <[email-masked]>; Rajesh Pattabhi <[email-masked]>; Ronald Gaviola <[email-masked]>
Subject: RE: Orders Jun 08 -2020

Hi Naib,

Please find attached.

Regards

Usman

From: Naib Khan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 8, 2020 2:34 PM
To: Usman Abbasi <[email-masked]<mailto:[email-masked]>>; Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>>; Ronald Gaviola <[email-masked]<mailto:[email-masked]>>
Subject: Orders Jun 08 -2020

Hi Usman

 Attached file for today’s shipments  Please share AWB