Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Mon, 15 Jun 2020 13:58:49 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Mumz World Team,

Good day.

No significant updates yet, as our destination team is checking on the status of  the pending piece, with their operations team.

Please hold for the next update, latest by 17/06/2020 at 15:00 hours. I am following up & pushing destination, for the updates.

Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >> Sent: 06/11/2020 21:20 >> >>
Hi Magapito,
 
Good day.
 
Well noted. I shall investigate with our destination team on this & revert back.
 
Please hold for the next update on 15/06/2020 at 16:00 hours, latest.

Should you require any further assistance, please contact me directly.Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

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>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >> Sent: Thu, 11 Jun 2020 15:24:29 UTC+04:00 >> >>
Hi Team, >>As per the customer, there is one item missing. >>100144497_2KFEL-60184Baby Einstein - Gear Neighborhood Friends Activity Jumper >> Please check and ensure the delivery immediately. The customer complained she tried to reach your office but to no avail. >>Thank youWarm Regards, >> Mary Anne Agapito >> Customer Care Representative >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >>  >> >>
On Sun, Jun 7, 2020 at 2:31 PM <[email-masked]> wrote: >>Dear Mary,
 >>
Please note as per the Last update shipment has been Delivered to the consignee Yesterday.
Could you please confirm if they have already received the shipment.
 >>
 >>
Should you require any further assistance, please contact me directly.  >>  >>  >>Best Regards, >>  >>Mohamed ShabreenKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates600567567  >>
[[:removedImage(DHL_Time1558359423774.jpg):]] >>
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>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Delayed - 100144497_2// awb: 2406994203 >> Sent: Thu, 04 Jun 2020 16:31:04 UTC+04:00 >> >>
Hi Team, >>May we know what had happened to this shipment? >>As per the customer, she tried contacting your office but to no avail, she also paid The 42 SAR custom fee. >>Please arrange the delivery immediately without any fail. >>Thank you >>Warm Regards, >> Mary Anne Agapito >> Customer Care Representative >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >> >>
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