Subject: Re: 200281910 | DHL- 3409696662 - Delivery delay - 26-Apr-2020 << Reference ID: 57858331 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked]
Date: Mon, 15 Jun 2020 13:51:11 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Dear LIma,

We have Open a file to investigate further and we shall keep tou posted with an update latest by tomorrow before 17:00hrs.

Should you require any further assistance, please contact me directly.   Best Regards, Mohamed ShabreenKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates600567567 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Cc: [email-masked] >> Subject: RE: 200281910 | DHL- 3409696662 - Delivery delay - 26-Apr-2020 << Reference ID: 57858331 >> >> Sent: Sun, 14 Jun 2020 11:23:05 UTC+04:00 >> >>
Hi Khalid,
 
Please note that the customer says he haven’t received the package yet the status shows delivered.
 
Please assist.
 
Regards,
 
Lima
 
From: [email-masked] <[email-masked]>  >> Sent: Thursday, June 11, 2020 8:38 PM >> To: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked] >> Cc: [email-masked] >> Subject: Re: 200281910 | DHL- 3409696662 - Delivery delay - 26-Apr-2020 << Reference ID: 57858331 >>
 
Hi Lima,
 
Good day.
 
This shipment was handed over to our third party team, for the delivery. The delivery details are not visible, due to the delivery being carried out by third party.
 
Is the consignee claiming not received ?
Should you require any further assistance, please contact me directly.
 
Best Regards,
 
Khalid Khalfan
Key Account Advisor
 
DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates
2924114
 
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>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Cc: [email-masked] >> Subject: 200281910 | DHL- 3409696662 - Delivery delay - 26-Apr-2020 >> Sent: Thu, 11 Jun 2020 12:11:00 UTC+04:00 >> >>
Dear Team,
 
Could you please update us on status of this order?
 
Current status shows: Delivery arranged no details expected
 
Could you please let us know if this will be reshipped?
 
Regards,
 
Lima