Subject: Re: 100128786_3 || Cancel Order - Important
From: "Farrah A." <[email-masked]>
To: Sagar Khawani <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Customer Care Team <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Mon, 15 Jun 2020 14:19:24 +0300
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]>
Please cancel the subject order. The customer wants a refund.

@Sagar Khawani <[email-masked]> Can we please refund the customer -
Order 100128786
Only part of her order has been delivered - 100128786_1

*100128786_2 & 100128786_3 needs to be refunded *

Her shipment from Naqel -  100128786_2 - is in Return process (Naqel Road
70770594)
She is all over social media and follows up on refund everyday

There is no CRA yet, but can we please process refund please?

On Mon, Jun 15, 2020 at 2:18 PM Farrah A. <[email-masked]> wrote:

> Hi,
>
> The cst raised an MCI complaint, can we please push this
>
> On Sun, Jun 14, 2020 at 5:49 PM Farrah A. <[email-masked]> wrote:
>
>> Hello,
>>
>> An URGENT reminder please, the cst is very upset
>>
>> Many thanks,
>>
>>
>> On Thu, Jun 11, 2020 at 5:46 PM Ekta Jesswani <[email-masked]> wrote:
>>
>>> Hi Zubair,
>>>
>>> Please cancel the subject order. The customer wants a refund.
>>>
>>> @Sagar Khawani <[email-masked]> Can we please refund the customer
>>> - Order 100128786
>>> Only part of her order has been delivered - 100128786_1
>>>
>>> *100128786_2 & 100128786_3 needs to be refunded *
>>>
>>> Her shipment from Naqel -  100128786_2 - is in Return process (Naqel
>>> Road 70770594)
>>> She is all over social media and follows up on refund everyday
>>>
>>> There is no CRA yet, but can we please process refund please?
>>>
>>> Thanks
>>>
>>> --
>>> *Regards, *
>>>
>>>
>>>