Subject: Re: 100128786_3 || Cancel Order - Important
From: "Farrah A." <[email-masked]>
To: Ekta Jesswani <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Sagar Khawani <[email-masked]>, Customer Care Team <[email-masked]>
Date: Mon, 15 Jun 2020 14:18:22 +0300
List-Id: <ccteam.mumzworld.com>

Hi,

The cst raised an MCI complaint, can we please push this

On Sun, Jun 14, 2020 at 5:49 PM Farrah A. <[email-masked]> wrote:

> Hello,
>
> An URGENT reminder please, the cst is very upset
>
> Many thanks,
>
>
> On Thu, Jun 11, 2020 at 5:46 PM Ekta Jesswani <[email-masked]> wrote:
>
>> Hi Zubair,
>>
>> Please cancel the subject order. The customer wants a refund.
>>
>> @Sagar Khawani <[email-masked]> Can we please refund the customer -
>> Order 100128786
>> Only part of her order has been delivered - 100128786_1
>>
>> *100128786_2 & 100128786_3 needs to be refunded *
>>
>> Her shipment from Naqel -  100128786_2 - is in Return process (Naqel Road
>> 70770594)
>> She is all over social media and follows up on refund everyday
>>
>> There is no CRA yet, but can we please process refund please?
>>
>> Thanks
>>
>> --
>> *Regards, *
>>
>>
>>