Subject: Re: Shows Delivered But Not Received - 600882517_1 //awb: MUHAMMAD UMAIR
From: Mary Anne Agapito <[email-masked]>
To: Clearway Express <[email-masked]>
Cc: Mostafa saad <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 15 Jun 2020 14:35:27 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again, she received the second part of the shipment but
not the first part.

May we know where is the shipment, please?

Please update us urgently as the customer is very upset.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 11, 2020 at 11:18 AM Clearway Express <[email-masked]>
wrote:

> This order is with our courier gone to Abu Dhabi as the address on
> shipment was mentioned Khalifa city-A instead of Ghadeer village.its second
> day attempting to enter Dubai but entry refused at border check post.
>
> We will connect this order to make delivery possible.
>
> Regards
> Hashim
>
> On Thu, 11 Jun 2020, 11:15 Mary Anne Agapito, <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please ensure the order will be delivered today without any fail.
>>
>> SHIP TOTanya Fieldhouse
>> Al Ghadeer
>> Breeze Community
>> Court 1, Villa 203
>> Al Ghadeer Area  Abu Dhabi
>> United Arab Emirates
>>
>> SHIP PHONE971509089430
>>
>> @Mostafa saad <[email-masked]>  - pls assist
>>
>>  Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>