Subject: RE: [## 2969 ##] Re: Order #600789389 // Sku :BLUOBND-M350-B5 // Name :Black+Decker - 300W Hand Mixer - White // Defective
From: Cherry Ann Binondo <[email-masked]>
To: Denmark A <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, customer care <[email-masked]>, kenneth nwaso <[email-masked]>, umang mehrotra <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, Nikhil Kumar <[email-masked]>
Date: Mon, 15 Jun 2020 10:13:07 +0000
List-Id: <ccteam.mumzworld.com>

Thanks for the information.

From: Denmark A <[email-masked]>
Sent: Monday, June 15, 2020 2:01 PM
To: Cherry Ann Binondo <[email-masked]>
Cc: [email-masked]; customer care <[email-masked]>; kenneth nwaso <[email-masked]>; umang mehrotra <[email-masked]>; Sreekanth Chiyyarath <[email-masked]>; Nikhil Kumar <[email-masked]>
Subject: Re: [## 2969 ##] Re: Order #600789389 // Sku :BLUOBND-M350-B5 // Name :Black+Decker - 300W Hand Mixer - White // Defective

Hi Cherry,

Repaired item received.

Regards,
Den mark

On Wed, May 20, 2020 at 2:36 PM Cherry Ann Binondo <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark,
Please send faulty unit directly to service center along with invoice copy.

Ideal Star Workshop Equipment Trading L.L.C
T  +971 4 3474160 | F  +971 4 3474157
P. O. Box 37116, Al Quoz Ind.No3, Dubai, U.A.E
Website: www.idealstaruae.com<http://www.idealstaruae.com> .Location: https://goo.gl/maps/iTn1tU9zooG2

Regards,
Cherry

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 20, 2020 1:09 PM
To: Akash Himthani <[email-masked]<mailto:[email-masked]>>; Cherry Ann Binondo <[email-masked]<mailto:[email-masked]>>; Nikhil Kumar <[email-masked]<mailto:[email-masked]>>; Rais Ahmad <[email-masked]<mailto:[email-masked]>>; Pramod Kumar Kottuvala <[email-masked]<mailto:[email-masked]>>; Vipin Varunny <[email-masked]<mailto:[email-masked]>>; Amanpreet Singh <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; kenneth nwaso <[email-masked]<mailto:[email-masked]>>; umang mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: [## 2969 ##] Re: Order #600789389 // Sku :BLUOBND-M350-B5 // Name :Black+Decker - 300W Hand Mixer - White // Defective

Dear Vendor,

Please find the attached Sales invoice and updated as since the customer needs a refund.

Regards

On Sun, May 10, 2020 at 1:27 PM AMD_SUPPORT <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

We are not receiving on this request and invoice was not sent.
Please consider this ticket as close.

Regards,
Support Al Mazhar Distribution
Portal Login : https://www.blueoceanglobalsupport.com/portal/signup

---- On  Thu, 30 Apr 2020 12:38:05 +0400 "Vipin Varunny"<[email-masked]<mailto:[email-masked]>>  wrote ----

Dear Denmark,
Hope you are doing well.

Please send us invoice copy.

Best Regards,
Sreekanth Chiyyarath

________________________________

From: Vipin Varunny <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 29, 2020 6:28 PM
To: Sreekanth Chiyyarath <[email-masked]<mailto:[email-masked]>>
Cc: Cherry Ann Binondo <[email-masked]<mailto:[email-masked]>>; Akash Himthani <[email-masked]<mailto:[email-masked]>>
Subject: FW: Order #600789389 // Sku :BLUOBND-M350-B5 // Name :Black+Decker - 300W Hand Mixer - White // Defective

Dear Sreekanth,

Please assist the below customer complaint

Thanks and Regards,

Vipin

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 29, 2020 5:39 PM
To: Akash Himthani <[email-masked]<mailto:[email-masked]>>; Cherry Ann Binondo <[email-masked]<mailto:[email-masked]>>; Nikhil Kumar <[email-masked]<mailto:[email-masked]>>; Rais Ahmad <[email-masked]<mailto:[email-masked]>>; Pramod Kumar Kottuvala <[email-masked]<mailto:[email-masked]>>; Vipin Varunny <[email-masked]<mailto:[email-masked]>>; Amanpreet Singh <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Order #600789389 // Sku :BLUOBND-M350-B5 // Name :Black+Decker - 300W Hand Mixer - White // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Comments :Too noise, the two forks are not stable. One is defective. They are both “female” while the “male” is missing. Look at the picture or the book, one should have a circle and the other one not. Both forks are without circle. Please send me a new one.

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark