Subject: Re: Order #600789083 // Sku :MTC-9188-Blu // Name :Megastar - Snazzy Ride On City Motorbike - Blue // Doesn’t charge
From: "Simba ." <[email-masked]>
To: Umang Mehrotra <[email-masked]>
Cc: Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Amir Julkarnain <[email-masked]>, Elena Skryabina <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 15 Jun 2020 02:26:23 -0700
List-Id: <ccteam.mumzworld.com>

Hi Umang,

Your driver came when the order was ready for collection and he said it is
not his duty to collect,but to drop items only. Kindly note that delay was
from your end instead.

Thanks & Regards,

*Simbarashe Mawere*

P.O Box 115161 | Dubai  |  UAE

M:+971556595409 T:+971-43339050|F: +971-43339052

E: [email-masked] <[email-masked]> | W:www.metelegance.
<http://www.darvesh.com/>*net*

On Wed, Jun 10, 2020 at 1:41 AM Umang Mehrotra <[email-masked]> wrote:

> Hi Simba,
>
>
>
> Since this been delayed at your end for more than a month and we have
> already refunded the customer as customer would not wait for one month.
>
>
>
> @Denmark: Please create VRA and share it with us here.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Simba . [mailto:[email-masked]]
> *Sent:* Sunday, June 7, 2020 10:40 PM
> *To:* Mohamed Magdy <[email-masked]>
> *Cc:* Umang Mehrotra <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> customer care <[email-masked]>; Amir Julkarnain <
> [email-masked]>; Denmark A <[email-masked]>; Elena Skryabina
> <[email-masked]>
> *Subject:* Re: Order #600789083 // Sku :MTC-9188-Blu // Name :Megastar -
> Snazzy Ride On City Motorbike - Blue // Doesn’t charge
>
>
>
> Hi Umang,
>
>
>
> This is ready for collection,kindly send your driver tomorrow.
>
>
>
> Please use [email-masked] instead
>
>
>
> On Sun, 7 Jun 2020, 16:01 Mohamed Magdy, <[email-masked]> wrote:
>
> @Umang Mehrotra <[email-masked]> ...Please accept the item and
> create a VRA and use the proof of delivery for the handover as the CN
>
>
>
> @Fahad Shafiq <[email-masked]> ...FYI
>
>
>
>
>
> On Sun, Jun 7, 2020 at 2:14 PM Umang Mehrotra <[email-masked]> wrote:
>
> ++Elena,
>
>
>
> Hi Simba,
>
>
>
> Please update.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Tuesday, June 2, 2020 3:56 PM
> *To:* Simba . <[email-masked]>
> *Cc:* Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Umang Mehrotra <[email-masked]>;
> customer care <[email-masked]>; Amir Julkarnain <
> [email-masked]>
> *Subject:* Re: Order #600789083 // Sku :MTC-9188-Blu // Name :Megastar -
> Snazzy Ride On City Motorbike - Blue // Doesn’t charge
>
>
>
> Hi Simba,
>
>
>
> Please respond.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, May 25, 2020 at 4:06 PM Amir Julkarnain <[email-masked]>
> wrote:
>
> Hello Team,
>
>
>
> Any udpate on this? the customer called in again asking for feedback.
> Please prioritize.
>
>
>
> Best,
>
> Amir
>
>
>
> On Thu, 7 May 2020 at 15:58, Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :Doesn’t charge
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>
>
>
> --
>
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> --
>
>