Subject: RE: NAQEL-Road::70803108 || SO#600830939
From: "Shajeeb" <[email-masked]>
To: "'Amani Bani Odeh'" <[email-masked]>, "'DXB CS'" <[email-masked]>, "'Ekta Jesswani'" <[email-masked]>, "'Amir Julkarnain'" <[email-masked]>, "'Hussain Firoz Miyagamwala'" <[email-masked]>, "'Harshil Gupta'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Mon, 15 Jun 2020 11:13:54 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

Please  update the order details in the tracker.

Regards,

Shajeeb

From: Amani Bani Odeh <[email-masked]> 
Sent: Monday, June 15, 2020 10:46 AM
To: DXB CS <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; Ekta Jesswani <[email-masked]>; Amir Julkarnain <[email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Re: NAQEL-Road::70803108 || SO#600830939

Dears,

Please note that new order has been placed as the shipment updated as lost.

 

Item is oos we can't proceed with a new order. 

Hi Hussain , 

Please raise CRA in order to arrange for a refund. 

Thanks,

Amani 

On Wed, Jun 3, 2020 at 9:35 AM 'DXB CS' via customer care <[email-masked] <mailto:[email-masked]> > wrote:

Dear Amani,

We will arrange delivery asap.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

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From: Amani Bani Odeh [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 3, 2020 10:17 AM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: NAQEL-Road::70803108 || SO#600830939

Dear Anita,

Please arrange the delivery asap there is no movement on the tracking since May 19th.

Thanks,

Amani