Subject: Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red
From: Samiya Sheikh <[email-masked]>
To: Denmark A <[email-masked]>, April De Torres <[email-masked]>, Arun Menon <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Mon, 15 Jun 2020 11:12:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi @April De Torres <[email-masked]>

Kindly assist

Regards

On Mon, Jun 15, 2020 at 11:09 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Kindly update urgently and provide the 2nd wheel urgently.
>
> Regards
>
> On Sat, Jun 13, 2020 at 12:07 PM Denmark A <[email-masked]> wrote:
>
>> Hi Arun,
>>
>> Please respond.
>>
>> Regards,
>>
>> On Wed, Jun 10, 2020 at 11:28 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Arun,
>>>
>>> Please update us urgently, the customer keeps on following up.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Wed, Jun 10, 2020 at 11:19 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Arun,
>>>>
>>>> 2 front wheels were missing from the stroller but only 1 was received
>>>> by our team, Kindly provide the 2nd front wheel and update us urgently.
>>>>
>>>> Regards
>>>>
>>>> On Sun, Jun 7, 2020 at 3:41 PM Denmark A <[email-masked]> wrote:
>>>>
>>>>> @Samiya Sheikh <[email-masked]> Please be informed that upon
>>>>> checking the item  to send it back to the customer we found out that the
>>>>> front wheel is missing ,we just received only 1 piece from the vendor.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Thu, May 28, 2020 at 4:53 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear All,
>>>>>>
>>>>>> Spare item received and bound to reship to customer.
>>>>>>
>>>>>> @Mostafa saad <[email-masked]> Please assist us to send the
>>>>>> item back to the customer to the below address.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>> On Tue, May 26, 2020 at 5:19 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>>   Hi Team,
>>>>>>>
>>>>>>> Kindly note the below, arrange collection of the wheels.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> ---------- Forwarded message ---------
>>>>>>> From: Arafath {YL Online} <[email-masked]>
>>>>>>> Date: Tue, May 26, 2020 at 3:17 PM
>>>>>>> Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller
>>>>>>> With Reclining Seat - Red
>>>>>>> To: Arun Menon <[email-masked]>, Samiya Sheikh <
>>>>>>> [email-masked]>
>>>>>>> Cc: customer care <[email-masked]>, April De Torres <
>>>>>>> [email-masked]>, Sajan E. <[email-masked]>
>>>>>>>
>>>>>>>
>>>>>>> Hi Samiya,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Wheel is ready here for collection.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Arafath
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Arun Menon
>>>>>>> *Sent:* 26 May 2020 12:03
>>>>>>> *To:* Samiya Sheikh; Arafath {YL Online}; Sajan E.
>>>>>>> *Cc:* customer care; April De Torres
>>>>>>> *Subject:* RE: Missing wheels 600857609 // Baby Plus - Twin
>>>>>>> Stroller With Reclining Seat - Red
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Arafath,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Pls confirm..
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Arun Menon*
>>>>>>>
>>>>>>> Manager – Finance
>>>>>>>
>>>>>>> Younglife Trading
>>>>>>>
>>>>>>> PO Box # 18742, UAE
>>>>>>>
>>>>>>> Tel +9710 48163075 |  GSM +9715 61137257 |  Fax +9714 8807223 |
>>>>>>> E:[email-masked]
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Samiya Sheikh [mailto:[email-masked]]
>>>>>>> *Sent:* 26 May 2020 12:02
>>>>>>> *To:* Arun Menon
>>>>>>> *Cc:* customer care; April De Torres
>>>>>>> *Subject:* Re: Missing wheels 600857609 // Baby Plus - Twin
>>>>>>> Stroller With Reclining Seat - Red
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Hi Arun,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> the following customer received her item but the front wheels are
>>>>>>> missing: Kindly check and update if the wheels are available.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @April De Torres <[email-masked]> kindly assist.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 25, 2020 at 10:14 AM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Kindly assist.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, May 23, 2020 at 12:08 PM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Arun,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> the following customer received her item but the front wheels are
>>>>>>> missing: Kindly check and update if the wheels are available.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>