Subject: Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red
From: Samiya Sheikh <[email-masked]>
To: Denmark A <[email-masked]>, April De Torres <[email-masked]>, Arun Menon <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Mon, 15 Jun 2020 11:09:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly update urgently and provide the 2nd wheel urgently.

Regards

On Sat, Jun 13, 2020 at 12:07 PM Denmark A <[email-masked]> wrote:

> Hi Arun,
>
> Please respond.
>
> Regards,
>
> On Wed, Jun 10, 2020 at 11:28 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Arun,
>>
>> Please update us urgently, the customer keeps on following up.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Wed, Jun 10, 2020 at 11:19 AM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Arun,
>>>
>>> 2 front wheels were missing from the stroller but only 1 was received by
>>> our team, Kindly provide the 2nd front wheel and update us urgently.
>>>
>>> Regards
>>>
>>> On Sun, Jun 7, 2020 at 3:41 PM Denmark A <[email-masked]> wrote:
>>>
>>>> @Samiya Sheikh <[email-masked]> Please be informed that upon
>>>> checking the item  to send it back to the customer we found out that the
>>>> front wheel is missing ,we just received only 1 piece from the vendor.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Thu, May 28, 2020 at 4:53 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear All,
>>>>>
>>>>> Spare item received and bound to reship to customer.
>>>>>
>>>>> @Mostafa saad <[email-masked]> Please assist us to send the
>>>>> item back to the customer to the below address.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>>
>>>>> On Tue, May 26, 2020 at 5:19 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>>   Hi Team,
>>>>>>
>>>>>> Kindly note the below, arrange collection of the wheels.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> ---------- Forwarded message ---------
>>>>>> From: Arafath {YL Online} <[email-masked]>
>>>>>> Date: Tue, May 26, 2020 at 3:17 PM
>>>>>> Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller
>>>>>> With Reclining Seat - Red
>>>>>> To: Arun Menon <[email-masked]>, Samiya Sheikh <
>>>>>> [email-masked]>
>>>>>> Cc: customer care <[email-masked]>, April De Torres <
>>>>>> [email-masked]>, Sajan E. <[email-masked]>
>>>>>>
>>>>>>
>>>>>> Hi Samiya,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Wheel is ready here for collection.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Arafath
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Arun Menon
>>>>>> *Sent:* 26 May 2020 12:03
>>>>>> *To:* Samiya Sheikh; Arafath {YL Online}; Sajan E.
>>>>>> *Cc:* customer care; April De Torres
>>>>>> *Subject:* RE: Missing wheels 600857609 // Baby Plus - Twin Stroller
>>>>>> With Reclining Seat - Red
>>>>>>
>>>>>>
>>>>>>
>>>>>> Arafath,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Pls confirm..
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Arun Menon*
>>>>>>
>>>>>> Manager – Finance
>>>>>>
>>>>>> Younglife Trading
>>>>>>
>>>>>> PO Box # 18742, UAE
>>>>>>
>>>>>> Tel +9710 48163075 |  GSM +9715 61137257 |  Fax +9714 8807223 |
>>>>>> E:[email-masked]
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Samiya Sheikh [mailto:[email-masked]]
>>>>>> *Sent:* 26 May 2020 12:02
>>>>>> *To:* Arun Menon
>>>>>> *Cc:* customer care; April De Torres
>>>>>> *Subject:* Re: Missing wheels 600857609 // Baby Plus - Twin Stroller
>>>>>> With Reclining Seat - Red
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hi Arun,
>>>>>>
>>>>>>
>>>>>>
>>>>>> the following customer received her item but the front wheels are
>>>>>> missing: Kindly check and update if the wheels are available.
>>>>>>
>>>>>>
>>>>>>
>>>>>> @April De Torres <[email-masked]> kindly assist.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, May 25, 2020 at 10:14 AM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Kindly assist.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sat, May 23, 2020 at 12:08 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>> Hi Arun,
>>>>>>
>>>>>>
>>>>>>
>>>>>> the following customer received her item but the front wheels are
>>>>>> missing: Kindly check and update if the wheels are available.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>>