Subject: Re: Return Order #600830101 << Reference ID: 58061255 >>
From: Ronald Gaviola <[email-masked]>
To: "Mohanad Abououf (DHL AE)" <[email-masked]>
Cc: "Ecom Helpdesk (DHL AE)" <[email-masked]>, "ae.mumzworld" <[email-masked]>, Moataz Salah El Din <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 15 Jun 2020 10:37:26 +0400
List-Id: <ccteam.mumzworld.com>

+Moataz Salah El Din <[email-masked]>

Hi Mohanad,

Please advise what details you need, please specify so we can provide
accordingly.

Regards,
Ronald

On Mon, Jun 15, 2020 at 9:57 AM Mohanad Abououf (DHL AE) <
[email-masked]> wrote:

> Hi Ronald,
>
>
>
> Ecom team will be able to guide you, please give us more details about the
> collection.
>
>
>
> *Stay Safe!*
>
> *Mohanad AbouOuf*
> Key Accounts Manager
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai, Meydan
> United Arab Emirates
>
> Mobile: +971 56 177 0271
> Toll Free: 600 567 567
>
> *DHL Express – Excellence. Simply delivered.*
>
>
> *GO*
> *GREEN* *– Environmental protection with DHL*
>
> *Please consider your environmental responsibility before printing this
> e-mail.*
>
>
>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Sunday, June 14, 2020 11:06 PM
> *To:* ae.mumzworld <[email-masked]>; Mohanad Abououf (DHL AE) <
> [email-masked]>
> *Cc:* Moataz Salah El Din <[email-masked]>; Amir Julkarnain <
> [email-masked]>; Ekta Jesswani <[email-masked]>; Customer Care
> Team <[email-masked]>; Asad <[email-masked]>; Eugene Mugisa <
> [email-masked]>
> *Subject:* Re: Return Order #600830101 << Reference ID: 58061255 >>
>
>
>
> Khalid +Mohanad Abououf (DHL AE) <[email-masked]>
>
>
>
> Please guide us on how to arrange collection using the MyDHL+.
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
> On Sun, Jun 14, 2020 at 7:55 PM <[email-masked]> wrote:
>
> Hi Ronald,
>
>
>
> Good day.
>
>
>
> The shipment was delivered on 26th May. In order to collect it, a
> collection request will a have to arranged.
>
>
>
> Please provide me with the booking reference numbers once generated, in
> order for me to follow up directly with our team in OMAN.
>
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
>
> *Khalid Khalfan*
>
> Key Account Advisor
>
>
>
> DHL EXPRESS
>
> P.O.Box 6252
>
> Dubai
>
> United Arab Emirates
>
> 2924114
>
>
>
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked]
> >> Subject: Re: Return Order #600830101
> >> Sent: Sat, 13 Jun 2020 15:35:58 UTC+04:00
> >>
> >>
>
> +ae.mumzworld <[email-masked]> Khalid
> >>
>
>
> >>
>
> Please retrieve the package and send it back to Shipper-Origin.
>
>
>
>
> >>
>
> DHL-Express::1384886403
> >>
>
>
> >>
>
>
> >>
>
>
> >>
>
>
> >>
>
> Regards,
>
> Ronald
>
>
> >>
>
> On Thu, Jun 11, 2020 at 11:34 AM Moataz Salah El Din <[email-masked]>
> wrote:
> >>
>
> Dear Ronald,
>
> Can we arrange a pickup by DHL for the subject order as it was received
> damaged. We've checked with the customer and she is willing to print the
> AWB to be scanned by the courier.
>
>
> >>
>
> --
> >>
>
> *Best regards,*
>
> *Moataz Salah El-Din*
> >> Customer Care Representative
> >> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
> District, PO Box 500245, Dubai, UAE
>
>
>
>
>
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