Subject: Re: cancellation 100131162 // NAQEL-Road::70782239
From: Mary Anne Agapito <[email-masked]>
To: Norah Alqahtani <[email-masked]>, DXB CS <[email-masked]>
Cc: customer care <[email-masked]>, Hyacinth Joyce <[email-masked]>, Samiya Sheikh <[email-masked]>, Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Eugene Mugisa <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Mon, 15 Jun 2020 10:32:07 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

On our record, the order will still be delivered on 20 June. Able to
convince the customer to still wait for a few more days.

Please we need your support, ensure the delivery without any fail.
Otherwise, the customer will totally cancel the order and asked to refund
her back,

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 10, 2020 at 9:27 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Norah,
>
> Kindly assist and cancel this shipment.
>
> Regards
>
> On Tue, Jun 9, 2020 at 1:49 PM Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi team,
>>
>> The customer called again to follow up.
>>
>> Do we have an update about the cancellation?
>>
>> Kindly advise ASAP.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 7 Jun 2020 at 11:30, Samiya Sheikh <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly cancel/return this shipment as per customer's request.
>>>
>>> Regards
>>>
>>