Subject: RE: Order #600871586 //Sku :NB912247 // Name :Baby Habibi ACC - Deluxe 3 Wheel Travel System // Missing Part
From: "James Jose \(Wahat Al Atfal\)" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>
Date: Mon, 15 Jun 2020 10:12:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear Den Mark,

Sorry for the inconvenience caused. We will replace the item. Kindly arrange to send back the damaged item. Thank you.

Best Regards,

 

James Jose

Sales Administrator

T: +971 6 527 8916

F: +971 6 527 8917

Sharjah, UAE P.O.box: 28189

 <http://www.wahatalatfal.com/> www.wahatalatfal.com

From: Denmark A <[email-masked]> 
Sent: Sunday, June 14, 2020 2:50 PM
To: [email-masked]; [email-masked]
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>; Mohamed Magdy <[email-masked]>
Subject: Order #600871586 //Sku :NB912247 // Name :Baby Habibi ACC - Deluxe 3 Wheel Travel System // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:missing_part_or_pieces
Comments :The bassinet of the stroller is missing, also there is a grey stain on the fabric of the sunshade.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark