Subject: RE: Missing Item - 600807101// awb: 70783218
From: "DXB CS" <[email-masked]>
To: "'Mary Anne Agapito'" <[email-masked]>
Cc: "'Zubair Wahid'" <[email-masked]>, "'Hussain Firoz Miyagamwala'" <[email-masked]>, "'customer care'" <[email-masked]>, "'KSA Lastmile'" <[email-masked]>
Date: Mon, 15 Jun 2020 10:10:50 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mary,

We are following up with our team .

Still waiting for the update . 

 

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Mary Anne Agapito [mailto:[email-masked]] 
Sent: Monday, June 15, 2020 9:39 AM
To: DXB CS <[email-masked]>
Cc: Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>; customer care <[email-masked]>; KSA Lastmile <[email-masked]>
Subject: Re: Missing Item - 600807101// awb: 70783218

Hi Anita,

May we have an update on this, please?

The customer is following up again.

Please revert asap.

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f:1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznkXE> 

 

On Sat, Jun 13, 2020 at 10:32 AM DXB CS <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mary,

We are checking with ops team,.

If any update will revert you back. 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Mary Anne Agapito [mailto: <mailto:[email-masked]> [email-masked]] 
Sent: Friday, June 12, 2020 4:27 PM
To: DXB CS < <mailto:[email-masked]> [email-masked]>
Cc: Zubair Wahid < <mailto:[email-masked]> [email-masked]>; Hussain Firoz Miyagamwala < <mailto:[email-masked]> [email-masked]>; customer care < <mailto:[email-masked]> [email-masked]>; KSA Lastmile < <mailto:[email-masked]> [email-masked]>
Subject: Missing Item - 600807101// awb: 70783218

Hi Anita,

As per the customer, she only received 2 items out of 3 and 1 box only. On our record it shows, 2 boxes were given.

Below is the missing item

600807101

 <https://3651277.app.netsuite.com/app/common/item/item.nl?id=604881> STM-7781

Ecoiffier - Abrick Les Maxi Animals Barrel - Blue

  Please check and do the needful.  

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f:1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznkXE>