Subject: Re: Missing Item - 600807101// awb: 70783218
From: Mary Anne Agapito <[email-masked]>
To: DXB CS <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Mon, 15 Jun 2020 09:39:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Anita,

May we have an update on this, please?

The customer is following up again.

Please revert asap.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jun 13, 2020 at 10:32 AM DXB CS <[email-masked]> wrote:

> Dear Mary,
>
>
>
> We are checking with ops team,.
>
> If any update will revert you back.
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
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>
> *From:* Mary Anne Agapito [mailto:[email-masked]]
> *Sent:* Friday, June 12, 2020 4:27 PM
> *To:* DXB CS <[email-masked]>
> *Cc:* Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; customer care <[email-masked]>; KSA
> Lastmile <[email-masked]>
> *Subject:* Missing Item - 600807101// awb: 70783218
>
>
>
> Hi Anita,
>
>
>
> As per the customer, she only received 2 items out of 3 and 1 box only. On
> our record it shows, 2 boxes were given.
>
>
>
> Below is the missing item
>
>
>
>
> 600807101
>
> STM-7781
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=604881>
>
> Ecoiffier - Abrick Les Maxi Animals Barrel - Blue
>
>
>
>   Please check and do the needful.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>