Subject: Re: Order #600885827 // Sku :BDM-646021 // Name :Hauck - Jump Around Hearts - Gray // Missing Part
From: Denmark A <[email-masked]>
To: Bernadette Villahermosa <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Liza Nocete <[email-masked]>, Babico Trading <[email-masked]>, Mark Jayson Canaria <[email-masked]>, Kia <[email-masked]>
Date: Mon, 15 Jun 2020 09:19:16 +0400
List-Id: <ccteam.mumzworld.com>

Hi Bernadette,

Good day,

Can we dispatch the item to your driver? if not can you please share us
with your complete address and person number to whom we will hand over the
item thank you.

Regards,
Den mark

On Sun, Jun 14, 2020 at 1:13 PM Bernadette Villahermosa <[email-masked]>
wrote:

> Hi Denmark,
>
>
>
> Apologies for the inconvenience. Please return it to our warehouse and we
> will replace the whole item.
>
>
>
> Regards,
>
> Bernadette
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, June 14, 2020 10:11 AM
> *To:* Bernadette Villahermosa <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Mohamed Magdy <[email-masked]>; Liza Nocete <[email-masked]>;
> Babico Trading <[email-masked]>; Mark Jayson Canaria <[email-masked]>;
> Kia <[email-masked]>
> *Subject:* Re: Order #600885827 // Sku :BDM-646021 // Name :Hauck - Jump
> Around Hearts - Gray // Missing Part
>
>
>
> Hi Bernadette,
>
>
>
> POMUMZ_DXB208367
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jun 14, 2020 at 10:11 AM Bernadette Villahermosa <
> [email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Please send us also the PO reference.
>
>
>
> Regards,
>
> Bernadette
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, June 14, 2020 9:58 AM
> *To:* Bernadette Villahermosa <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Mohamed Magdy <[email-masked]>
> *Subject:* Order #600885827 // Sku :BDM-646021 // Name :Hauck - Jump
> Around Hearts - Gray // Missing Part
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:missing_part_or_pieces
> Comments :Missing the part that makes music in the front and the back part
> as well
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>