Subject: Re: Order #600858520 // Sku :PA200 // Name :Philips Avent DECT Baby Monitor (SCD560) // Defective
From: Denmark A <[email-masked]>
To: Theresa Gardoce <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, Samran Iftikhar <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 15 Jun 2020 08:53:52 +0400
List-Id: <ccteam.mumzworld.com>

Hi Theresa,

Replacement item received with thanks.

Regards,
Den mark

On Wed, Jun 10, 2020 at 11:52 AM Theresa Gardoce <[email-masked]>
wrote:

> Dear Denmark,
>
>
>
> Kindly send the item to us.
>
>
>
>
>
> Thanks,
>
>
>
>
>
>
> *Theresa Gardoce*
>
> Sales Coordinator
>
> *Al Qadi Pharmacy & Est.*
>
> M. +971 50180 1617  T. +971 4 2672246
>
> P. 33936 Dubai, UAE W. alqadi1957.com
>
>
>
> This e-mail message is intended for the addressee(s) and contains
> information, which may be confidential. If you are not the intended
> recipient please do not read, save, forward, disclose, or copy the contents
> of this e-mail. If this e-mail has been sent to you in error, please delete
> it thank you.
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Wednesday, June 10, 2020 11:30 AM
> *To:* Theresa Gardoce
> *Cc:* customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang
> Mehrotra; Samran Iftikhar; Mohamed Magdy
> *Subject:* Order #600858520 // Sku :PA200 // Name :Philips Avent DECT
> Baby Monitor (SCD560) // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also find the attached sales invoice for your reference.
>
>
>
> Comments :I am very disappointed with the product. The description of the
> item stated the indoor range is 50m, which is not true. The monitor does
> not connect from the baby’s bedroom to the living room, even-though the
> range is less by 20 meters than the stated range in the description. And
> even if I keep the doors open !!!.
>
>
>
>
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>
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> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>