Subject: Re: missing items
From: Muhammad Habib <[email-masked]>
To: Sara Abdelnabi <[email-masked]>
Cc: [email-masked], Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Mon, 15 Jun 2020 09:12:03 +0500
List-Id: <ccteam.mumzworld.com>

@Eugene Mugisa <[email-masked]>  order Has 2 packages.
Please assist with the refund process as the courier confirmed that the
items were lost.

On Mon, Jun 15, 2020 at 12:01 AM Sara Abdelnabi <[email-masked]>
wrote:

> Hello team,
>
> CST order No. 100128124 has contacted us with the following: My order #
> 100128124 is missing 3 items and the courier (Naqel) has confirmed that
> they lost the items. please be advised that your records should indicate
> that i received only 1 box and those items were not present. Therefore, I
> demand a refund at the soonest as I am sick of reaching out to you and them
> constantly.!!!!
> The missing items are the following (Vtech Digital Baby Monitor 4.3"
> 582.48 SAR, Tommee Tippee Twist & Click Nappy Disposal 314.48 SAR, Little
> Unicorn- Cotton Muslin Quilt 242.13 SAR). I'd appreciate it if someone
> contacts me to go through the refund process.
>
> Please assist with the issue and refund her the amount if that is possible.
>
> Many thanks,
> Sara
> Mumzworld team
>
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-- 

Thanks & regards,