Subject: Re: Return Order #600830101 << Reference ID: 58061255 >>
From: Ronald Gaviola <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, "Mohanad Abououf (DHL AE)" <[email-masked]>
Cc: Moataz Salah El Din <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 23:06:29 +0400
List-Id: <ccteam.mumzworld.com>

Khalid +Mohanad Abououf (DHL AE) <[email-masked]>

Please guide us on how to arrange collection using the MyDHL+.

Regards,
Ronald

On Sun, Jun 14, 2020 at 7:55 PM <[email-masked]> wrote:

> Hi Ronald,
>
>
> Good day.
>
>
> The shipment was delivered on 26th May. In order to collect it, a
> collection request will a have to arranged.
>
>
> Please provide me with the booking reference numbers once generated, in
> order for me to follow up directly with our team in OMAN.
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked]
> >> Subject: Re: Return Order #600830101
> >> Sent: Sat, 13 Jun 2020 15:35:58 UTC+04:00
> >>
> >>
> +ae.mumzworld <[email-masked]> Khalid
> >>
>
> >>
> Please retrieve the package and send it back to Shipper-Origin.
>
>
> >>
> DHL-Express::1384886403
> >>
>
> >>
>
> >>
>
> >>
>
> >>
> Regards,
> Ronald
>
>
> >>
> On Thu, Jun 11, 2020 at 11:34 AM Moataz Salah El Din <[email-masked]>
> wrote:
> >>
>
>> Dear Ronald,
>> Can we arrange a pickup by DHL for the subject order as it was received
>> damaged. We've checked with the customer and she is willing to print the
>> AWB to be scanned by the courier.
>>
>> >>
>> --
>> >>
>> *Best regards,*
>> *Moataz Salah El-Din*
>> >> Customer Care Representative
>> >> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>> District, PO Box 500245, Dubai, UAE
>>
>
>
>