Subject: Re: Order #600735854 // Incident #826700 // BS-BCOOLSHDB // BuggyGear - UPF50 Buggy Sunchaser & Fan - Black // DEFECTIVE
From: Ionna Ocampo <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Gunjan Jobanputra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 14 Jun 2020 19:05:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Good evening.

We can no longer accept this return as the request was submitted last March.

Please note that our return policy is 14 days from the date of purchase.

Regards
Ionna

On Sun, Jun 14, 2020 at 5:41 PM Denmark A <[email-masked]> wrote:

> Hi Ionna,
>
> Please find the attached VRA for your reference..
>
> Regards,
>
> On Tue, Mar 24, 2020 at 1:23 PM Denmark A <[email-masked]> wrote:
>
>> Hello Ionna,
>>
>> Thank you.
>>
>> Regards,
>> Den mark
>>
>> On Tue, Mar 24, 2020 at 1:13 PM Ionna Ocampo <[email-masked]> wrote:
>>
>>> Hi Denmark,
>>>
>>> Please return the product back to us for inspection. If found defective,
>>> we'll issue a replacement.
>>>
>>> Regards
>>> Ionna
>>>
>>> On Tue, Mar 24, 2020 at 11:45 AM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> Comments :The USB charging point on the fan does not work. There is
>>>> also a large scratch on the shade of the fan that was there when I opened
>>>> it.
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> --
>>>
>>> *Ionna Ocampo*
>>>
>>> F-10, Times Square Center,
>>>
>>> Dubai, P O Box 127011
>>>
>>> T:  +9714-3883454
>>>
>>> M: 054-7014080
>>>
>>> W: www. <http://www.b-safe.ae/>BSafeUae.com
>>>
>>>
>>>
>>>  <http://www.facebook.com/BSafeDubai>   [image:
>>> Twitter] <http://www.twitter.com/BSafeUAE>   
>>> <http://www.youtube.com/BSafeDubai>    
>>> <http://www.pinterest.com/BsafeDubai>
>>>
>>>
>>>
>>

-- 

*Ionna Ocampo*

F-10, Times Square Center,

Dubai, P O Box 127011

T:  +9714-3883454

M: 054-7014080

W: www. <http://www.b-safe.ae/>BSafeUae.com

 <http://www.facebook.com/BSafeDubai>   
<http://www.twitter.com/BSafeUAE>   
<http://www.youtube.com/BSafeDubai>    
<http://www.pinterest.com/BsafeDubai>