Subject: Re: Order #600815070 // AEW-34120050 // Baby Art, Print Frame White & Grey // Damaged Mold
From: Denmark A <[email-masked]>
To: Abdul Monim <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 14 Jun 2020 17:39:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Abdul,

Please find the attached the VRA for your reference.

Regards,
Den mark

On Wed, Jun 3, 2020 at 11:23 AM Abdul Monim <[email-masked]> wrote:

> Hi Team,
>
>
>
> Then you can proceed a GRV.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Hyacinth Joyce [mailto:[email-masked]]
> *Sent:* Wednesday, June 3, 2020 11:11 AM
> *To:* Denmark A <[email-masked]>; Abdul Monim <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>
> *Subject:* Re: Order #600815070 // AEW-34120050 // Baby Art, Print Frame
> White & Grey // Damaged Mold
>
>
>
> Hi team,
>
>
>
> Please update.
>
>
>
> The customer is following up again and does not want a replacement, he
> wants a refund.
>
>
>
> Thank you.
>
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> On Tue, 2 Jun 2020 at 17:59, Denmark A <[email-masked]> wrote:
>
> Hi Abdul,
>
>
>
> Please Update.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, May 31, 2020 at 9:54 AM Denmark A <[email-masked]> wrote:
>
> Hi,
>
>
>
> Can you share your complete warehouse location and contact person to whom
> we will hand over the item?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, May 31, 2020 at 9:46 AM Abdul Monim <[email-masked]> wrote:
>
> Hi Den mark,
>
>
>
> Ok send back for replacement please.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Saturday, May 30, 2020 10:44 AM
> *To:* Abdul Monim - Areen E&W <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>
> *Subject:* Order #600815070 // AEW-34120050 // Baby Art, Print Frame
> White & Grey // Damaged Mold
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also find the attached Video for your reference.
>
>
>
> Comments :The material is dry and can't be used to mold.
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>