Subject: Re: SO # 200268122-
From: Hyacinth Joyce <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Taqwa Ali <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Shinette Grace Ochoa <[email-masked]>, Yaseen Shaqra <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Sun, 14 Jun 2020 17:11:42 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up.

Upon tracking shows and there is no update, it seems like it hasn't been
shipped yet.

Kindly update about the cancellation, the customer needs a refund asap.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 9 Jun 2020 at 13:25, Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Zubair,
>
> Can we cancel the below order ?
> Customer don't want it anymore.
>
> *200268122  *
>
>
>
> On Mon, Jun 1, 2020 at 3:20 PM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Kindly receive CRA as the CM keeps calling.
>>
>> Regards
>> Taqwa
>>
>>
>>
>> On Thu, May 28, 2020 at 5:37 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi hussain,
>>>
>>> Kindly cancel this order and  create CRA.
>>>
>>> Regards
>>>
>>>
>>> On Sun, May 24, 2020 at 12:33 PM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Hussain,
>>>>
>>>> Please update us on the CRA
>>>>
>>>> On Mon, May 18, 2020 at 4:24 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi hussain,
>>>>>
>>>>> Kindly cancel this order and  create CRA.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Fri, May 15, 2020 at 4:33 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please note that the order has been shipped with Esnad since
>>>>>> 15.04.2020 but with no record until today
>>>>>>
>>>>>> the customer wants to reship the order with a different company
>>>>>>
>>>>>> Kindly check and update us
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>