Subject: Re: SO # 600870932_2// SEST-5000314120543
From: Syed Yakoob <[email-masked]>
To: Amir Julkarnain <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, "Outbound.fc" <[email-masked]>, "Inbound.fc" <[email-masked]>, lastmile <[email-masked]>, Mohit Caleb <[email-masked]>, Mamdouh Younes <[email-masked]>, Vipul Arora <[email-masked]>, customer care <[email-masked]>
Date: Sun, 14 Jun 2020 16:59:29 +0400
List-Id: <ccteam.mumzworld.com>

Hello Amir,

There is no available inventory for this item. @Muhammad Habib
<[email-masked]> PFA

Best Regards,

ᐧ

On Sun, 14 Jun 2020 at 15:31, Amir Julkarnain <[email-masked]> wrote:

> Hello Habib and Syed,
>
> We need your confirmation on this. The customer wanted a refund now and
> does not want the item anymore.
>
> Best Regards,
> Amir
>
>
>
> On Sun, 14 Jun 2020 at 14:28, Muhammad Habib <[email-masked]>
> wrote:
>
>> @Syed Yakoob <[email-masked]>  Please check physical stock. System
>> is showing 2 pcs in stock.
>>
>> On Sun, Jun 14, 2020 at 3:25 PM Ekta Jesswani <[email-masked]> wrote:
>>
>>> Hi Habib,
>>>
>>> Please check on the item again - this should be a bundle of 12 packs to
>>> be shipped to the customer.
>>> We have been having issues with the picking of bundle items lately - and
>>> this is probably one of those cases.
>>>
>>> Please check and confirm - if not found, we will need to provide the
>>> customer with a store credit or refund
>>>
>>> Thanks
>>>
>>> Regards,
>>> Ekta
>>>
>>>
>>>
>>> On Sun, 14 Jun 2020 at 13:27, Muhammad Habib <[email-masked]>
>>> wrote:
>>>
>>>> @Inbound.fc <[email-masked]>  please check if we received
>>>> the correct bundle sku.
>>>>
>>>> On Sun, Jun 14, 2020 at 2:19 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please update us urgently
>>>>>
>>>>>
>>>>> On Tue, Jun 2, 2020 at 1:21 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please note that the customer received only one pack out of 12
>>>>>>
>>>>>> Fox'S Glacier Mints 200g Pack Of 12
>>>>>>
>>>>>> https://www.mumzworld.com/en/fox-s-glacier-mints-200g
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> --
>>>>> You received this message because you are subscribed to the Google
>>>>> Groups "Outbound.fc" group.
>>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>>> an email to [email-masked].
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CADpSfAADx95KM%3Dc4YOT_qmftQSsgnifpcMDzhGyMJtRn4bam3g%40mail.gmail.com
>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CADpSfAADx95KM%3Dc4YOT_qmftQSsgnifpcMDzhGyMJtRn4bam3g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> Thanks & regards,
>>>>
>>>>
>>>>
>>>>
>>>
>>> --
>>> *Regards, *
>>>
>>>
>>>
>>
>> --
>>
>>
>> Thanks & regards,
>>
>>
>>
>>
>
> --
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>