Subject: Re: Return Order #600830101
From: Ronald Gaviola <[email-masked]>
To: Amir Julkarnain <[email-masked]>, "Mohanad Abououf (DHL AE)" <[email-masked]>
Cc: "ae.mumzworld" <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, "Asad ." <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 16:42:22 +0400
List-Id: <ccteam.mumzworld.com>

Escalating to +Mohanad Abououf (DHL AE) <[email-masked]>

Please confirm once the package is collected

Regards,
Ronald

On Sun, Jun 14, 2020 at 8:25 AM Amir Julkarnain <[email-masked]>
wrote:

> Hello Ronald and Moataz,
>
> Kindly assist in following up with the retrieval of this shipment, this
> needs to be collected asap.
>
> Best Regards,
>
> On Sat, 13 Jun 2020 at 15:36, Ronald Gaviola <[email-masked]> wrote:
>
>> +ae.mumzworld <[email-masked]> Khalid
>>
>> Please retrieve the package and send it back to Shipper-Origin.
>>
>> DHL-Express::1384886403
>>
>>
>>
>>
>> Regards,
>> Ronald
>>
>> On Thu, Jun 11, 2020 at 11:34 AM Moataz Salah El Din <
>> [email-masked]> wrote:
>>
>>> Dear Ronald,
>>> Can we arrange a pickup by DHL for the subject order as it was received
>>> damaged. We've checked with the customer and she is willing to print the
>>> AWB to be scanned by the courier.
>>>
>>> --
>>> *Best regards,*
>>> *Moataz Salah El-Din*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>
>
> --
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>