Subject: Re: Wrong Items Received - Order No. 200294566_2 / AWB 1Z289F8W6757012260
From: Ronald Gaviola <[email-masked]>
To: Syed Yakoob <[email-masked]>, Moataz Salah El Din <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Denmark A <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sun, 14 Jun 2020 16:40:52 +0400
List-Id: <ccteam.mumzworld.com>

+Moataz Salah El Din <[email-masked]>

The customer on 200294566_2 has received the package for 600877742_2. Could
you please arrange a collection from the customer(200294566_2) to get the
wrong package 600877742_2.

Regards,
Ronald

On Sun, Jun 14, 2020 at 3:31 PM Syed Yakoob <[email-masked]> wrote:

> Hello Hyacinth,
>
> This was a shipment label swap with SO # 600877742_2 by the packer. @Ronald
> Gaviola <[email-masked]> KIndly arrange a collection for this order
> and have this into Tamer inventory. Collection from SO # 600877742_2 was
> requested. Once received this we will prepare the reship for this customer. @Denmark
> A <[email-masked]> once received the collection of (*600877742_2*)
> please notify us or prepare reship and handover to lastmile.
> @Mohit Caleb <[email-masked]> FYI
>
> Best Regards,
>
> ᐧ
>
> On Sun, 14 Jun 2020 at 11:16, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Kindly update.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Thu, 11 Jun 2020 at 09:50, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> The customer with above-mentioned shipment received a package with items
>>> she did not order.
>>>
>>> Please see the below images for your reference. The customer is about to
>>> give birth too and needs her order urgently.
>>>
>>>
>>> Kindly check and advise ASAP.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>