Subject: Re: Wrong Items Received - Order No. 200294566_2 / AWB 1Z289F8W6757012260
From: Syed Yakoob <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Ronald Gaviola <[email-masked]>, Denmark A <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sun, 14 Jun 2020 15:31:25 +0400
List-Id: <ccteam.mumzworld.com>

Hello Hyacinth,

This was a shipment label swap with SO # 600877742_2 by the packer. @Ronald
Gaviola <[email-masked]> KIndly arrange a collection for this order
and have this into Tamer inventory. Collection from SO # 600877742_2 was
requested. Once received this we will prepare the reship for this
customer. @Denmark
A <[email-masked]> once received the collection of (*600877742_2*)
please notify us or prepare reship and handover to lastmile.
@Mohit Caleb <[email-masked]> FYI

Best Regards,

ᐧ

On Sun, 14 Jun 2020 at 11:16, Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> Kindly update.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Thu, 11 Jun 2020 at 09:50, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> The customer with above-mentioned shipment received a package with items
>> she did not order.
>>
>> Please see the below images for your reference. The customer is about to
>> give birth too and needs her order urgently.
>>
>>
>> Kindly check and advise ASAP.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>