Subject: Re: Missing Items - 600861771_1// SKU: SBF-CM_TKSN_YF001BLDPBL
From: Denmark A <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Nitin Jain <[email-masked]>, romel siangco <[email-masked]>, "Returns.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Karthik Sankar <[email-masked]>
Date: Sun, 14 Jun 2020 14:38:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mary,

Missing part received items bound to reship today with the same SO#.

Regards,
Denmark

On Thu, Jun 11, 2020 at 4:46 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Nitin,
>
> Appreciate your usual support.
>
> @Denmark A <[email-masked]> @Returns.fc <[email-masked]>
> @lastmile <[email-masked]> @Mostafa saad <[email-masked]>
> -  please reship asap the customer's wife is about to give birth and needs
> it urgently
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sun, Jun 7, 2020 at 3:57 PM Nitin Jain <[email-masked]>
> wrote:
>
>> Hi Mary
>> The missing items are already received from your team in warehouse.
>> You can send to customer asap.
>>
>> Nitin
>>
>> On Thu, Jun 4, 2020 at 3:45 PM Nitin Jain <[email-masked]>
>> wrote:
>>
>>> Hi Romel
>>> Pls make sure to send it on Sunday and confirm back here
>>>
>>> Nitin
>>>
>>> On Thu, Jun 4, 2020 at 3:13 PM Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Nitin,
>>>>
>>>> As discussed over the phone earlier, please ensure the delivery on
>>>> Sunday.
>>>>
>>>> @Returns.fc <[email-masked]> @lastmile
>>>> <[email-masked]> @Mostafa saad <[email-masked]>  -
>>>> once received please deliver under the same order number asap
>>>>
>>>> Thank you all.
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Thu, Jun 4, 2020 at 2:49 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Nitin,
>>>>>
>>>>> May we have an update on this case?
>>>>>
>>>>> The customer is very upset about the delay, he needs it urgently as
>>>>> his wife is about to give birth.
>>>>>
>>>>> Please update us. Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jun 2, 2020 at 5:11 PM Karthik Sankar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Nitin,
>>>>>>
>>>>>> Please note the PO number is POMUMZ_DXB198033
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, 2 Jun 2020 at 17:06, Nitin Jain <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mary
>>>>>>> Can you pls send the PO number asap. We will check here and if not
>>>>>>> send, we have delivery tomorrow morning and can send.
>>>>>>> Nitin
>>>>>>>
>>>>>>> On Tue, Jun 2, 2020 at 12:11 PM Mary Anne Agapito <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> looping in
>>>>>>>>
>>>>>>>> @Nitin Jain <[email-masked]> @Karthik Sankar
>>>>>>>> <[email-masked]>
>>>>>>>>
>>>>>>>> Please check as well. Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 2, 2020 at 12:08 PM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> The customer complained about the diaper bag and the hooks are
>>>>>>>>> missing.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> The customer only received below:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please check asap as the wife is due anytime soon, they need the
>>>>>>>>> missing items.
>>>>>>>>>
>>>>>>>>> Thank you
>>>>>>>>> Warm Regards,
>>>>>>>>>
>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Regards
>>>>>>> Nitin Jain
>>>>>>>
>>>>>>
>>>
>>> --
>>> Regards
>>> Nitin Jain
>>>
>>
>>
>> --
>> Regards
>> Nitin Jain
>>
>