Subject: Re: Urgent Dispatch - 600861091_2// awb: OS01720995KS
From: Zubair Wahid <[email-masked]>
To: "Asad ." <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sun, 14 Jun 2020 13:39:22 +0300
List-Id: <ccteam.mumzworld.com>

Hi Asad

I will have the team dedicate a few hours daily to sort the issues.

On Sun, Jun 14, 2020 at 1:36 PM Asad . <[email-masked]> wrote:

> Zubair, we need all supervisors to take turn and work on these
> escalations. We are not getting responses fast enough.
>
>
>
> Kind Regards,
>
> *Asad Pirzada*
> Chief Operations Officer
>
> *M * +971 504 09 5386
> *E* [email-masked]
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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> *From: *Mary Anne Agapito <[email-masked]>
> *Date: *Sunday, 14 June 2020 at 11:14 AM
> *To: *Zubair Wahid <[email-masked]>
> *Cc: *"Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin
> Kalamuddin (R3PL)" <[email-masked]>, Hussain Firoz
> Miyagamwala <[email-masked]>, customer care <[email-masked]>,
> Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>,
> Amir Julkarnain <[email-masked]>, Asad <[email-masked]>
> *Subject: *Re: Urgent Dispatch - 600861091_2// awb: OS01720995KS
>
>
>
> Hi Zubair,
>
>
>
> May we have an update on this case?
>
>
>
> The customer is extremely upset and wants her order this week.
>
>
>
> Please we need an urgent update.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Sun, Jun 7, 2020 at 1:13 PM Zubair Wahid <[email-masked]> wrote:
>
> This order is partially picked, waiting for confirmation
>
>
>
>
>
>
>
> On Sun, Jun 7, 2020 at 10:43 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> The customer is about to give birth in 5 days, please dispatch the order
> asap.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>