Subject: Re: Urgent Dispatch - 600861091_2// awb: OS01720995KS
From: "Asad ." <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sun, 14 Jun 2020 10:36:53 +0000
List-Id: <ccteam.mumzworld.com>

Zubair, we need all supervisors to take turn and work on these escalations. We are not getting responses fast enough.

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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From: Mary Anne Agapito <[email-masked]>
Date: Sunday, 14 June 2020 at 11:14 AM
To: Zubair Wahid <[email-masked]>
Cc: "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, Asad <[email-masked]>
Subject: Re: Urgent Dispatch - 600861091_2// awb: OS01720995KS

Hi Zubair,

May we have an update on this case?

The customer is extremely upset and wants her order this week.

Please we need an urgent update.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

[Image removed by sender. Inline image 1]

On Sun, Jun 7, 2020 at 1:13 PM Zubair Wahid <[email-masked]<mailto:[email-masked]>> wrote:
This order is partially picked, waiting for confirmation

On Sun, Jun 7, 2020 at 10:43 AM Mary Anne Agapito <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

The customer is about to give birth in 5 days, please dispatch the order asap.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

[Image removed by sender. Inline image 1]