Subject: Re: [SPAM] Order #600822609 MISSING ITEMS
From: Taqwa Ali <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Marla Joy Laurico <[email-masked]>, Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>, Mostafa saad <[email-masked]>, Naveed Aftab <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, Robert Gonzales <[email-masked]>
Date: Sun, 14 Jun 2020 14:32:53 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

The cm keeps calling to follow up, and no collection done.

Regards
Taqwa

On Sun, May 31, 2020 at 1:00 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Please advise if we have the item and is it shipped to the customer
>
>
> Regards,
> Alina
>
>
> On Sun, May 31, 2020 at 12:55 PM Marla Joy Laurico <[email-masked]>
> wrote:
>
>> Dear all,
>>
>>
>>
>> Any update.
>>
>>
>>
>> Regards,
>>
>> Marla
>>
>>
>>
>> *From:* Marla Joy Laurico <[email-masked]>
>> *Sent:* Thursday, May 28, 2020 5:07 PM
>> *To:* 'Naveed Aftab' <[email-masked]>; 'Mary Anne Agapito' <
>> [email-masked]>
>> *Cc:* 'Alina D'Souza' <[email-masked]>; 'Denmark A' <
>> [email-masked]>; 'Umang Mehrotra' <[email-masked]>; 'Syed
>> Yakoob' <[email-masked]>; 'customer care' <[email-masked]>;
>> 'Shady Elgendy' <[email-masked]>; 'Mohamed Magdy' <
>> [email-masked]>; 'Ekta Jesswani' <[email-masked]>; 'Mostafa
>> saad' <[email-masked]>; 'Robert Gonzales' <[email-masked]>
>> *Subject:* RE: [SPAM] Order #600822609 MISSING ITEMS
>>
>>
>>
>> HI Mary Anne,
>>
>>
>>
>> Please update, just getting worried about this issue.
>>
>>
>>
>> Regards,
>>
>> Marla
>>
>>
>>
>> *From:* Marla Joy Laurico <[email-masked]>
>> *Sent:* Thursday, May 28, 2020 1:30 PM
>> *To:* 'Naveed Aftab' <[email-masked]>; Mary Anne Agapito <
>> [email-masked]>
>> *Cc:* Alina D'Souza <[email-masked]>; Denmark A <
>> [email-masked]>; Umang Mehrotra <[email-masked]>; Syed
>> Yakoob <[email-masked]>; customer care <[email-masked]>; Shady
>> Elgendy <[email-masked]>; Mohamed Magdy <[email-masked]>;
>> Ekta Jesswani <[email-masked]>; Mostafa saad <[email-masked]>;
>> 'Robert Gonzales' <[email-masked]>
>> *Subject:* RE: [SPAM] Order #600822609 MISSING ITEMS
>>
>>
>>
>> Dear Mary Anne,
>>
>>
>>
>> Please look into the attached mail by Naveed.
>>
>> The items has been collected by our team from Better Life warehouse.
>>
>>
>>
>> Kindly follow up at the warehouse.
>>
>>
>>
>> Regards,
>>
>> Marla
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Naveed Aftab <[email-masked]>
>> *Sent:* Thursday, May 28, 2020 1:25 PM
>> *To:* Marla Joy Laurico <[email-masked]>; Mary Anne Agapito <
>> [email-masked]>
>> *Cc:* Alina D'Souza <[email-masked]>; Denmark A <
>> [email-masked]>; Umang Mehrotra <[email-masked]>; Syed
>> Yakoob <[email-masked]>; customer care <[email-masked]>; Shady
>> Elgendy <[email-masked]>; Mohamed Magdy <[email-masked]>;
>> Ekta Jesswani <[email-masked]>; Mostafa saad <[email-masked]>;
>> Robert Gonzales <[email-masked]>
>> *Subject:* RE: [SPAM] Order #600822609 MISSING ITEMS
>>
>>
>>
>> Dear Marla,
>>
>>
>>
>> Please refer to the attached email I sent yesterday with a reply from our
>> warehouse team.
>>
>>
>>
>> Regards,
>>
>> Naveed
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *NAVEED AFTAB*
>> *Direct Sales Executive*
>>
>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>> MOBILE: +971 58 901 30 03
>>
>> WEB: www.betterlifeuae.com
>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>  Dubai, United Arab Emirates
>>
>> <https://www.facebook.com/BetterLifeUAE>
>>
>> <https://twitter.com/betterlifeuae>
>>
>> <http://www.youtube.com/user/BetterLifeUAE>
>>
>> <http://www.pinterest.com/betterlifeuae/>
>>
>> This e-mail message, including any attachments, is for the exclusive use
>> of the addressee and contains confidential or privileged information. If
>> you have received this message in error, please immediately notify the
>> sender and delete this e-mail and any attachments.Any review,
>> retransmission, disclosure, copying or modification is strictly forbidden.
>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>> contracts or contractual obligations via electronic mail, unless otherwise
>> agreed in writing between parties concerned.
>>
>> <https://esagdesignhub.ae/>
>>
>> *From:* Marla Joy Laurico [mailto:[email-masked]
>> <[email-masked]>]
>> *Sent:* Thursday, May 28, 2020 1:11 PM
>> *To:* Mary Anne Agapito <[email-masked]>; Naveed Aftab <
>> [email-masked]>
>> *Cc:* Alina D'Souza <[email-masked]>; Denmark A <
>> [email-masked]>; Umang Mehrotra <[email-masked]>; Syed
>> Yakoob <[email-masked]>; customer care <[email-masked]>; Shady
>> Elgendy <[email-masked]>; Mohamed Magdy <[email-masked]>;
>> Ekta Jesswani <[email-masked]>; Mostafa saad <[email-masked]>;
>> Robert Gonzales <[email-masked]>
>> *Subject:* Re: [SPAM] Order #600822609 MISSING ITEMS
>>
>>
>>
>> Dear Naveed,
>>
>>
>>
>> Have thought we resolved this issue, Please lets not make our customer
>> wait.
>>
>>
>>
>> regards,
>>
>> marla
>>
>>
>>
>> On May 28, 2020, at 1:09 PM, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>
>>
>> Hi Naveed,
>>
>>
>>
>> In relation to this case, is there any way that the missing accessories
>> will be given instead of returning the mixer?
>>
>>
>>
>> The customer needs it urgently and this may resolve the issue in a faster
>> way.
>>
>>
>>
>> Please advise if possible.
>>
>>
>>
>> Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> <https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.mumzworld.com&umid=ec618a54-9a7e-47d8-8f1c-3057ac784d2a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-0c654fad58f1caa68d04293a84464cfaea67bfc7>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>> On Thu, May 21, 2020 at 2:41 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>> @Alina D'Souza <[email-masked]>  Please add the CRA on the sheet
>> with the details.
>>
>>
>>
>>
>> Regards
>>
>>
>>
>> Mostafa Saad
>>
>> LM Supervisor at Mumzworld
>>
>>
>>
>>
>>
>> On Thu, May 21, 2020 at 2:31 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>> Hi Team,
>>
>>
>>
>> CRA Created please arrange collection asap customer needs replacement
>>
>>
>>
>> CRA_AR_RE12129
>>
>>
>>
>> @Mostafa saad <[email-masked]> please arrange collection
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>> On Wed, May 20, 2020 at 5:21 PM Naveed Aftab <[email-masked]>
>> wrote:
>>
>> Dear Denmark,
>>
>>
>>
>> Thank you for sharing the purchase order number. Please note the item was
>> picked up from our warehouse on 18th April 2020 and missing parts were
>> reported well beyond the 15 days reporting window. However, I have
>> requested our warehouse to look into this.
>>
>>
>>
>> Thanks & Regards,
>>
>> Naveed
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *NAVEED AFTAB*
>> *Direct Sales Executive*
>>
>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>> MOBILE: +971 58 901 30 03
>>
>> WEB: www.betterlifeuae.com
>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>  Dubai, United Arab Emirates
>>
>> <https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=ec618a54-9a7e-47d8-8f1c-3057ac784d2a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-0bdd11208ca942e83d94fbf610e1abfd0b5de769>
>>
>> <https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=ec618a54-9a7e-47d8-8f1c-3057ac784d2a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-69b69ddda9d8022e7347fcda8863330426ae4e3c>
>>
>> <https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=ec618a54-9a7e-47d8-8f1c-3057ac784d2a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-f27c1958aa7871207871ec476b26f5300c3af289>
>>
>> <https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=ec618a54-9a7e-47d8-8f1c-3057ac784d2a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-e3eb70a018792399a27a9a13b418f32cea00d39a>
>>
>>
>>
>> This e-mail message, including any attachments, is for the exclusive use
>> of the addressee and contains confidential or privileged information. If
>> you have received this message in error, please immediately notify the
>> sender and delete this e-mail and any attachments.Any review,
>> retransmission, disclosure, copying or modification is strictly forbidden.
>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>> contracts or contractual obligations via electronic mail, unless otherwise
>> agreed in writing between parties concerned.
>>
>> <https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=ec618a54-9a7e-47d8-8f1c-3057ac784d2a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-91b6a093962e0af5c212c1a69cb0a5acec1cac79>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Wednesday, May 20, 2020 5:03 PM
>> *To:* Naveed Aftab <[email-masked]>; Mostafa saad <
>> [email-masked]>
>> *Cc:* Umang Mehrotra <[email-masked]>; Marla Joy Laurico <
>> [email-masked]>; Mary Anne Agapito <[email-masked]>; Robert
>> Gonzales <[email-masked]>; Syed Yakoob <[email-masked]>;
>> customer care <[email-masked]>; Shady Elgendy <[email-masked]>;
>> Mohamed Magdy <[email-masked]>; Ekta Jesswani <[email-masked]>;
>> Alina D'Souza <[email-masked]>
>> *Subject:* Re: [SPAM] RE: Order #600822609 MISSING ITEMS
>>
>>
>>
>> Hi Naveed,
>>
>>
>>
>> Please see the required PO for your reference POMUMZ_DXB180991, Also
>> find the attached sales invoice.
>>
>>
>>
>> @Alina D'Souza <[email-masked]> Please create cra for the said item
>> for us to proceed with the collection.
>>
>>
>>
>> @Mostafa saad <[email-masked]> Once the CRA is raised could
>> you please assist us to collect the item accordingly.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, May 20, 2020 at 4:49 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Please assist, the customer is been waiting
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>> On Tue, May 19, 2020 at 1:19 PM Naveed Aftab <[email-masked]>
>> wrote:
>>
>> Dear Mumzworld,
>>
>>
>>
>> Please share the PO number.
>>
>>
>>
>> Regards,
>>
>> Naveed
>>
>>
>>
>>
>>
>>
>>
>> *NAVEED AFTAB*
>> *Direct Sales Executive*
>>
>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>> MOBILE: +971 58 901 30 03
>>
>> WEB: www.betterlifeuae.com
>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>  Dubai, United Arab Emirates
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-68cf07b456e281c7e43b79b51af06cc460bf0982>
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-13c3a64406bd8ed54005393bd5b25ec83aa9c2d5>
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-29f7f5bab8ff5744fd5b1de14ad71851e882befd>
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-c64735fd0f6dc07d27c68c45f7a0e369dc2f0872>
>>
>>
>>
>> This e-mail message, including any attachments, is for the exclusive use
>> of the addressee and contains confidential or privileged information. If
>> you have received this message in error, please immediately notify the
>> sender and delete this e-mail and any attachments.Any review,
>> retransmission, disclosure, copying or modification is strictly forbidden.
>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>> contracts or contractual obligations via electronic mail, unless otherwise
>> agreed in writing between parties concerned.
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-d528178ebe07376681ede9027a697c36b7192a91>
>>
>> *From:* Naveed Aftab
>> *Sent:* Monday, May 18, 2020 11:46 PM
>> *To:* Marla Joy Laurico <[email-masked]>; Mary Anne Agapito <
>> [email-masked]>; Rashid Khan <[email-masked]>; Robert
>> Gonzales <[email-masked]>
>> *Cc:* Denmark A <[email-masked]>; Umang Mehrotra <
>> [email-masked]>; Syed Yakoob <[email-masked]>; customer care <
>> [email-masked]>; Shady Elgendy <[email-masked]>; Mohamed
>> Magdy <[email-masked]>; Ekta Jesswani <[email-masked]>; Alina
>> D'Souza <[email-masked]>
>> *Subject:* RE: [SPAM] RE: Order #600822609 MISSING ITEMS
>>
>>
>>
>> Dear Marla,
>>
>>
>>
>> Will check and let you know shortly.
>>
>>
>>
>> Regards,
>>
>> Naveed
>>
>>
>>
>>
>>
>>
>>
>> *NAVEED AFTAB*
>> *Direct Sales Executive*
>>
>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>> MOBILE: +971 58 901 30 03
>>
>> WEB: www.betterlifeuae.com
>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>  Dubai, United Arab Emirates
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-68cf07b456e281c7e43b79b51af06cc460bf0982>
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-13c3a64406bd8ed54005393bd5b25ec83aa9c2d5>
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-29f7f5bab8ff5744fd5b1de14ad71851e882befd>
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-c64735fd0f6dc07d27c68c45f7a0e369dc2f0872>
>>
>>
>>
>> This e-mail message, including any attachments, is for the exclusive use
>> of the addressee and contains confidential or privileged information. If
>> you have received this message in error, please immediately notify the
>> sender and delete this e-mail and any attachments.Any review,
>> retransmission, disclosure, copying or modification is strictly forbidden.
>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>> contracts or contractual obligations via electronic mail, unless otherwise
>> agreed in writing between parties concerned.
>>
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-d528178ebe07376681ede9027a697c36b7192a91>
>>
>> *From:* Marla Joy Laurico [mailto:[email-masked]
>> <[email-masked]>]
>> *Sent:* Monday, May 18, 2020 10:40 PM
>> *To:* Mary Anne Agapito <[email-masked]>; Rashid Khan <
>> [email-masked]>; Robert Gonzales <[email-masked]>;
>> Naveed Aftab <[email-masked]>
>> *Cc:* Denmark A <[email-masked]>; Umang Mehrotra <
>> [email-masked]>; Syed Yakoob <[email-masked]>; customer care <
>> [email-masked]>; Shady Elgendy <[email-masked]>; Mohamed
>> Magdy <[email-masked]>; Ekta Jesswani <[email-masked]>; Alina
>> D'Souza <[email-masked]>
>> *Subject:* [SPAM] RE: Order #600822609 MISSING ITEMS
>>
>>
>>
>> Dear Naveed,
>>
>>
>>
>> Please advise asap.
>>
>> Why there’s missing part?
>>
>>
>>
>> missing - the dough hook, flat beater, and edge beater
>>
>>
>>
>>
>>
>> Regard,
>>
>> Marla
>>
>>
>>
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Monday, May 18, 2020 1:34 PM
>> *To:* [email-masked]; [email-masked];
>> [email-masked]
>> *Cc:* Marla Joy Laurico <[email-masked]>; Denmark A <
>> [email-masked]>; Umang Mehrotra <[email-masked]>; Syed
>> Yakoob <[email-masked]>; customer care <[email-masked]>; Shady
>> Elgendy <[email-masked]>; Mohamed Magdy <[email-masked]>;
>> Ekta Jesswani <[email-masked]>; Alina D'Souza <[email-masked]>
>> *Subject:* Re: Order #600822609 MISSING ITEMS
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> We need your support in this case.
>>
>>
>>
>> As per the customer, 3 accessories are missing - the dough hook, flat
>> beater, and edge beater
>>
>>
>>
>> The customer is constantly following up.
>>
>>
>>
>> Kindly assist. Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w:
>> https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=www.mumzworld.com&umid=99c9badf-3cb4-49fe-86a4-58b6cf901cd8&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-7c7b9f723f15177d0518b9b6f84be888ebe21477
>> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.mumzworld.com&umid=304a156b-7133-4728-a907-7266ce8a8e1d&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-68574036736d5e5b49c087f645ff7fbcf0501c12>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>> On Sun, May 17, 2020 at 9:04 AM Alina D'Souza <[email-masked]>
>> wrote:
>>
>> Hi Marla,
>>
>>
>>
>> Please advise,
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>>
>>
>>
>>
>> On Sat, May 16, 2020 at 9:45 PM Mohit Caleb <[email-masked]> wrote:
>>
>> Hello Alina,
>>
>> If any missing part is from the internal package kindly refer to the
>> vendor directly as we are processing the item in vendor packing only.
>>
>> Thanks & Regards
>>
>> ᐧ
>>
>>
>>
>> On Sat, May 16, 2020 at 5:57 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>> Hi Mohit,
>>
>>
>>
>> Any update on this?
>>
>>
>>
>> Please confirm 1800 AED item, or if replacement order required?
>>
>>
>>
>> Customer has opened it @Umang Mehrotra <[email-masked]> @Denmark A
>> <[email-masked]>
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>> On Tue, May 12, 2020 at 4:58 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>> Hi Mohit,
>>
>>
>>
>> Customer claims missing items
>>
>>
>>
>> Products Details
>> Sku :BLC-SMF02PBUK
>> Name :Smeg - Stand Mixer - Pastel Blue
>> Date Placed :2020-04-19 18:40:57
>> Date Shipped :2020-05-04 12:04:53
>> Qty Ordered :1.0000
>> Amount :1808.57
>> Shipping Country:United Arab Emirates
>>
>> Return Reason:missing_part_or_pieces
>> Comments :The item missing three standard accessories ( dough hook, flat
>> beater, and edge beater)
>>
>>
>>
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>>
>>
>>
>> --
>>
>>
>>
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